Barry Steinberg


The Real Cost of Customer Service

By PAUL B. BROWN |  Sep 1, 1990

Profile of an automotive services business where fanatical attention to customer service allows for huge margins.  Read story

Morning, Noon, and Night

By Inc Staff |  Nov 1, 1990

Interviewing job candidates 3 separate times at different hours of the day to measure shifts in energy level.  Read story

Barry Steinberg & Craig Sumerel, Direct Tire and Auto Service

for showing the power of the peer group   Read story

First-Class Passenger Lounge

Jan 1, 1997

When you enter Direct Tire, based in the Boston area, you pass under a banner that reads, "We'll Fix It So It Brakes." That slogan, which owner Barry Stei...  Read story

Making Good

By Ellyn E. Spragins |  May 1, 1993

Ways in which small companies are creatively leveraging their resources to attack various social problems.  Read story

Twenty-Six Entrepreneurs We Love, Leading Your Company Article - Inc. Article

Inc. magazine goes behind the scenes with 26 entrepreneurs who best exemplify the extraordinary drive, creativity, and passion of Ameri...  Read story

This Is How It's Done: Smart Business Moves

By Inc Staff |  Apr 1, 2009

30 classic examples of innovation, from the Inc. archives  Read story

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