Blue Cross and Blue Shield Association


Charges And Discharges

If you want to avoid employee lawsuits, a good starting place is to understand recent court decisions about 'wrongful discharge'  Read story

Safety in Numbers

Small companies band together to control rising health insurance costs.  Read story

A Bite of the Action

Delta Dental Plan of Massachusetts, an insurance company, based in Medford, Mass., convened a "customer-partnership committee" soon after the company had ...  Read story

Hotline

Current trends affecting small business.  Read story

CEO Compensation: What CEOs Make

Eight CEOs reveal how much they are earning, and what their challenges are.  Read story

What's Next: Data Disasters

If litigation requires you to produce every e-mail your employees have written about a given topic, could you do it? If not, you could be looking at jail tim...  Read story

House Passes Small Business Health Fairness Act

July 28, 2005 --The U.S. House of Representatives passed legislation Tuesday that would allow more small businesses to afford health insur...  Read story

Dos And Don'ts For Using An Administrative Assistant

1. DON'T MAKE AN ADMINISTRATIVE ASSISTANT A MANAGER MINUS THE TITLE, cautions Richard Thornton, Blue Cross of Greater Philadelphia vice-president of huma...  Read story

Cheaper by the Dozen

A look at how small-business alliances have cut costs and improved coverage for entrepreneurs and their employees.  Read story

A Health Insurance Dilemma

White Stone's health care costs were out of control. Then the quintuplets arrived.  Read story

The Power of Listening

How does an old-line manufacturer in a stagnant industry manage to grow 25% a year for 10 years? By taking its employees seriously.  Read story

Storming the Hill

Now that the Republicans are in command, the small-business lobby hopes this new congressional session will bring it more victories than losses. Here's the v...  Read story

Rx For Trimming Health-care Costs

Five ways to counter the spiraling cost of employee coverage.  Read story

A Health Insurance Dilemma

White Stone's health care costs were out of control. Then the quintuplets arrived.  Read story

Are High-Deductible Health Plans Right For Your Business?

Experts say the plan could save employers thousands, but it may not be a perfect match for your company.  Read story

Critical Care

A close-up look at how a small rural hospital is being brought back from the brink of ruin.  Read story

Sales Management: 'Where'd We Go Wrong?'

Four experts offer advice to a company that tried to double its sales with a new sales force and failed.  Read story

The New Artisans

STELA MANDEL Illustrator Artisan businesses tend to be small by design. And one of the things that allows them to stay small is that there ar...  Read story

What Elvis Can Teach You About Employment Law

A weekly look at the latest products and services designed to help you run a better business.  Read story

House Calls

Can Buddy Systems Inc. convince doctors, insurers, and patients to accept its new home monitoring device?  Read story

Healthy Returns

Before 'wellness' became all the rage, a small Minnesota sawmill found a commonsense way to reduce accidents, alcoholism, and absenteeism  Read story

Safe Self-Insurance

Company reduced insurance costs by reducing coverage, raising the deductible and self-insuring the difference.  Read story

Blessed Events

How to make a sponsorship pay off.  Read story

Just When You Thought It Was Safe To Go Back In The Office

Companies that have gone electronic discover a host of environmental problems. You may be sitting on one, reading under another, and have your feet up on a t...  Read story

Harvesting The Sea

"These guys aren't the same sort of fishermen you'd find in Boston, Gloucester, and other ports. . . These guys are money chasers."  Read story

At the Crossroads

An Inc. advisory board analyzes a company's growth, capital, management challenges.  Read story

The Worst Business in America

Suppose you couldn't raise prices, you couldn't control expenses, and you were morally obligated to meet the needs of customers who are eager to sue if anyth...  Read story

The Accidental CEO

Beth Williams | Roxbury Technology | Boston The happy story begins sadly. On Thanksgiving morning, 2002, Archie Williams's dream was closer tha...  Read story

My First Million-Dollar Account

Four entrepreneurs recall the big sale that changed it all.  Read story

Help Wanted

How small companies can lower their health-care costs.  Read story

The Future of the Human Body

Ten innovations that will improve quality of life—and bring down health care costs  Read story

48 Hours with the King of Cold Calls

A salesman par excellence talks about the rewards of cold calls.  Read story

Send in the Clowns

It's rare to find humor in corporate America. That's why Second City Communications has made it its job to bring comedy to the business world.  Read story

The Art of Selling

How some companies have abandoned old-style sales for a whole new kind of relationship with customers.  Read story

Cut Your Health Care Costs Now

Nine ways to slash your insurance costs, from health savings accounts to getting tough with your broker to joining purchasing pools.  Read story

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