CEO Survey: Necessary Evils

"Legal. It's like chewing gum that is stuck on your shoe."

"Dead weight -- employees who do not contribute."

"Legal costs. Even though it is a cost of doing business, and lawyers provide a benefit on some things, it's always a pain to get the bills."

-- Terry Hillery, Hillery Holding

"Taxes. Wisconsin is a tax hell."

"Shipping expenses. The rise in fuel prices is hitting me from every direction."

"Customer credits. This is an indication, no matter how small, that we haven't done our job of delivering value to the customer."

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