British Airways plc


Friendlier Skies

A weekly look at the latest products and services designed to help you run a better business.  Read story

How I Did It: Nancy Traversy, Founder and CEO, Barefoot Books

Kids are really smart, says the owner of Barefoot Books. And big bookstore chains are stupid. After 13 years in independent publishing, Nancy Traversy defini...  Read story

Space Centered

Feng shui, restoring balance at an office near you.  Read story

Jet Stream E-mail

Frequent fliers can now hope to e-mail at 35,000 feet.  Read story

Service, Dammitt

Book recommendation: 'Intelligent Enterprise' by James Brian Quinn.  Read story

Fair's Fare

Virgin Atlantic Airways is awarded damages from British Airways for its 'dirty tricks' campaign.  Read story

How to Survive Without a Job

Guide to creating your own workplace in the '90s. Focus on entrepreneurs the changing small business landscape.  Read story

Travel: Now boarding: the JetBlue of Bangalore

Discount airlines have become an international hit. We list who is flying.  Read story

The Airport of the Future

Get an expert's view on how new passenger management systems are soon to transform how you interact with your airline every step of the way.  Read story

Vive la Difference: Using Hyper-Differentiation Strategies to Build Value and Boost Profits

When the upstart Victory Brewery brought its beer to a limited number of store shelves in 1996, the product came along without the usual frothy dose of ma...  Read story

Take The Pain Out Of Air Travel

Seasoned fliers know how to fight the discomfort of today's airborne cattle cars.  Read story

Take The Pain Out Of Air Travel

Seasoned fliers know how to fight the discomfort of today's airborne cattle cars.  Read story

Then Came Branson

How the man who brought us Phil Collins, the Sex Pistols, and Virgin Atlantic Airways is teaching Europeans to love the entrepreneur  Read story

Look to Low-Cost and Niche Airlines for Low Fares

One of the best ways to get the lowest fares is to know where low-cost and niche airlines fly. These carriers allow you to create your own system of airfa...  Read story

Captive Company

Customer service, quality control, employee morale -- business is a whole different ball game when you're running a prison for profit  Read story

Mind Gains

Here's how Viant CEO Bob Gett, fueled by his desire to quit consulting, designed a work environment that nobody would want to leave. In the process, he may h...  Read story

Chaos Theory

Justice Technology, the number one Inc. 500 company for 1998, achieved its staggering growth by branching out into new services--usually before determining w...  Read story

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