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CML Group


Recent Articles about CML Group

Customer Service;

Many chief executive officers go out of their way to solicit customer complaints, but few are as clever about it as Charles Leighton, founder and chairman...  Read more

Smooth Operator

Interview with a successful corporate raider.  Read more

28 Steps to a Strategic Alliance

How Calyx Corolla, a mail-order flower seller, developed strategic alliances before the company was off the ground.  Read more

The Seven (Almost) Deadly Sins of High-Minded Entrepreneurs

The high price of running a socially responsible business.  Read more

Opposite Attractions

A look at the two winners of the 1994 Master EOY titles, their companies, and the runner-up.  Read more

What Business Would You Start?

Nearly 50 business luminaries, ranging from H. Ross Perot to Ed McMahon, are asked what businesses to start.  Read more