Chick-fil-A Inc.


Scholarships From Chicken Feed

The fast-food industry, because it relies heavily on teenage part-time help, is cursed with an annual employee turnover rate of almost 400%. Chick-fil-A I...  Read story

Driving Ambition

If Chick-fil-A Inc.'s restaurant operators do enough dealing, they can begin wheeling at company expense. The $134-million chicken-sandwich chain, based i...  Read story

Energizing Teams of Hourly Workers

Problem-solving approach. W.L. Gore & Associates, in Newark, Del., puts employees through a rigorous hiring process to be sure t...  Read story

Buying a Franchise

Established name recognition. Cooperative marketing. Bulk purchasing power. Training and management expertise. They are some early adva...  Read story

Buying a Franchise

Established name recognition. Cooperative marketing. Bulk purchasing power. Training and management expertise. They are some early adv...  Read story

Buying a Franchise

Established name recognition. Cooperative marketing. Bulk purchasing power. Training and management expertise. They are some early adv...  Read story

Franchisees Thrive with Open-Book Management

Increasingly, franshisees are hopping on the open-book bandwagon. Two such owner-operators are Jim Brown and Joe Clark who run separate Chick-fil-A franch...  Read story

Book Value: As God is My Witness

A spate of recent business books implore CEOs to ask "What would Jesus do?" An unearthly consideration of books that claim divine inspiration.  Read story

May The Force Be With You

How Au Bon Pain discovered a way to turn lackluster clock-punchers into a team of gung ho professionals  Read story

The Open-Book Revolution

A special report adapted from Case's book, 'Open-Book Management,' featuring many facets of this technique.  Read story

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