Chris Davitt


Press Unhappy Customers for Feedback

Sep 22, 1999

In customer-service circles, no news is bad news. Ruppert Landscape, located in Ashton, Md., gets a respectable 60% return on its twice-a-year customer-sa...  Read story

IncQuery: How to Renegotiate Your Lease

By Bo Burlingham |  Jun 1, 2002

What you should do when your rent is too high, your bank loan doesn't come through, and you don't know how much inventory you're going to need.  Read story

Real-World Customer Service

By Susan Greco |  Oct 1, 1994

Inc. surveyed 13 CEOs to learn how they keep their customers happy and ensure good customer service.  Read story

  • 1