Why Circuit City Failed, and Why B&H Thrives
Many companies that have gone bust didn't die because of the recession. They failed for one reason: They treated customers poorly
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Many companies that have gone bust didn't die because of the recession. They failed for one reason: They treated customers poorly
Read moreI'm With Jack I read the revealing interview with Jack Stack ["Read more
A new growth strategy for Facebook? Facebook is gearing up to test a new payment platform, according to Read more
When it comes to selling products or services online, you don’t have to be a big company or have a big budget to keep transactions safe from credit-card sc... Read more
Facebook's $10 billion valuation . About a week after news surfaced that Facebook had reportedly turned down a $200 million investment, the social n... Read more
The liquidation sales are in full swing after last week's announcement that Circuit City is closing all of its doors. That's 567 stores nationwide if you ... Read more
CompUSA, the Dallas-based electronics retail chain, is refocusing its retail efforts to better serve small-business owners, company officials said Tuesday... Read more
Technology and health care top the summer buy list, while retailing is shown the door. Read more
This is easy! - Windows Vista (Number one two years in a row now)Read more
THIS IS A GOOD TIME TO BE a stripper. A developer of strip shopping centers, that is. Shunted aside for two decades by their more glamorous cousins... Read more
Don't watch the stock market. Doomsaying economist Nouriel Roubini throws a bit of cold water on recent predictions of an imminent economic recover... Read more
Attacks targeted at a single company are on the rise, and according to one analyst are "trickling down" from large companies to small ones. Think you're busi... Read more
A weekly look at the latest products and services designed to help you run a better business. Read more
Screening out the bad seeds. Okay, pop quiz: "Any trouble you have is your own fault." Do you disagree, strongly disagree, agree, or stro... Read more
As told to Aviva Yael Industry Leader: Media Three-Year Growth: 3... Read more
A follower of mine on Twitter sent me a tweet this week: I'm in need of a kille... Read more
As told to Ryan Mccarthy Industry Leader: Computers & Electronics Three-Year Growth: ... Read more
Finding a bargain on computers and equipment for the office means knowing the ins and outs of online and offline retailers. Read more
The pros and cons of buying at online and offline retailers, including some tips on how to get the best price. Read more
Most businesspeople I know would do anything, anything other than raise their prices. Few prospects send as many corporate chills down as many corporate ... Read more
In case you haven't noticed, Wal-mart isn't just rolling back prices these days. It's also rolling out a new look in its consumer electronics department. ... Read more
Why should someone do business with your company? What's your 30-second "tell and sell"? That's what author and communications consultant Read more
Readers react to articles in Inc. Technology , 1999, #4, including "Cell Wall," by Jeffrey L. Seglin; "Make Way for Duck Links," by Leigh Buchanan; "... Read more
As told to Nitasha Tiku
Industry: Consumer Products & Services
Three-Year Growth:
A marketing company in Florida discovers that a wireless network not only lets clients have Internet access, but allows employees to work outside if they want. Read more
Help someone add life to their cubicle or spice up their executive model desk with these attractive possibilities. Read more
Help someone add life to their cubicle or spice up their executive model desk with these attractive possibilities. Read more
An office network can allow employees to share files and other data and print documents more easily. Networks are now easier to set up than ever. Read more
Sure, CEOs affect how their stocks perform. Does that mean you should consider the CEO when picking your portfolio? Read more
A 15-week, nationwide campaign is followed to learn how to get shelf space at the country's hottest retail chains. Read more
Michael Stern started PRN with this insight: If most people make their buying decisions inside the store, why not show them commercials inside the store? Bec... Read more
Entrepreneurial lunar dreams. Plus, working out-of-the-office goes mainstream, LivingSocial's investment boost, and the rest of the day's news. Read more
Fear Factor . Fortune polls presci... Read more
The Problem: Lance Fried planned to sell his waterproof MP3 players in surf shops. But could he really say no to the big-box retailers? Read more
A look at why Las Vegas, a city with little history and very few natural resources, is the country's hottest spot for start-ups. It produced over 17,000 new ... Read more
Here's how Mike Dreese, CEO of music retailer Newbury Comics, came to realize that the sales information he shared with his industry was putting his company ... Read more
Bill Crutchfield has been perfecting customer service for 30 years, and he credits his customers with teaching him everything. Read more
A former car dealer launches an on-line start-up that is reshaping the industry. Read more
A close-up look at a start-up that focused on the market first, and then created a product for that market. Read more
Was going head-to-head with the industry giant the best move? Read more
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