Offering Personalized Customer Service with CRM Software
Jack Mitchell offers advice on using CRM software to provide personalized customer service Read story
Connecticut
Inc.'s Fourth Annual Report On The States
Can states become more attractive breeding grounds for small companies? Increasingly, governors and legislators around the United States have been answering ... Read story
Health Plans
Connecticut passes legislation designed to change the small-employer health-insurance market. Read story
Cheaper by the Dozen
A look at how small-business alliances have cut costs and improved coverage for entrepreneurs and their employees. Read story
Connecticut, Delaware Named Best States for Entrepreneurs
The Corporation for Enterprise Development's annual report card examines business performance and capacity for growth. Read story
Cat Power
We've told you about the youth market, the senior market, and ethnic markets. But there's one market we seem to have overlooked -- felines. That didn't st... Read story
The Dark Side
A look at some data about births and deaths of small U.S. businesses. Read story
There's No Perk Like Home
One surefire way to retain employees -- help them buy houses. Read story
A Back-to-School Business Plan
Why an $8 billion market is suddenly up for grabs. Read story
Cost-Cutting More Strategic
Having learned from past downturns, employers are taking a focused approach to staff reductions, a survey finds. Read story
Best Of Show Business Activity: Trouble In The Oil Patch
1. New Hampshire 6. Florida 2. Colorado 7. Georgia 3. Alaska 8. California 4. New Jersey 9. Massachusetts ... Read story
Owners Shirk Estate Planning
A study finds many wealthy family businesses have no asset protection plans. Read story
Employer Fined for Underpaying Workers
April 3, 2007 -- The owner of a chain of gas stations in New York, New Jersey, and Connecticut is being fined $100,000 for paying employe... Read story
Explaining Financials
Income statements shared with employees may also need an accompanying explanation Read story
How Can We Get Employees to Focus on Serving Customers?
Infinity Graphics, a $20 million printing company in Enfield, Conn., wants its workers to know how important its key customers are. So in its monthly news... Read story
Retirement Plans;
Don't make the common mistake of building a long vesting schedule into your company's retirement plan in hopes of discouraging employee turnover. You jus... Read story
Shrink Service
New business information on employee benefit services. Read story
Benchmark: Business-Continuation Planning
Some data showing 71% of small-business owners have small-business-continuation plans and who provided the plans. Read story
The Inc. Second 100
The runners-up to the 1981 INC. 100 are more profitable, more productive, and more stable. Read story
Boosting Small Business
Overcoming an antibusiness bias The idea of states cutting red tape for development permits and business licenses is nothing new, but Oregon has add... Read story
Capital: The New Activism
1. California 6. Colorado 2. New York 7. Texas 3. Minnesota 8. Oklahoma 4. Connecticut 9. Rhode Island 5... Read story
Network: October 1989
Network new queries. Read story
Equity: Lessons from a Lame Offering
A quick look at how the failure of a private-placement offering forced a CEO to turn to a credit line for capital. Read story
Vets Approved for SBA Loans
More than 20 U.S. military veterans have been approved for $2 million in small-business loans under a program launched last month by the Small Business Ad... Read story
When Advertising Doesn't Need Hot Air
Five years ago, Robert Keith Vicino, now 29, tried to marry his hobby -- hot-air ballooning -- with his Connecticut advertisind business. It didn't work. ... Read story
America's Fastest-Growing Private Companies
A user's guide to the 12th annual Inc. 500 list. Read story
There's A Robot In Your Future
Increasingly, robots are turning up in smaller companies -- and so far there are few complaints. Read story
Beyond the Wall
Call it wall power. Two young Connecticut entrepreneurs have figured out how to crack the $30 billion dollar college market by delivering advertise... Read story
Thank You for Sharing
A consulting group learns to exploit its information riches by weaving a sophisticated intranet into workers' lives. Read story
Vintage Capitalist Amusements
Some business owners are collecting these fun artifacts of America’s financial history. (Hint: Do not pass go.) Read story
Lessons From the Heart
Feedback on FlavorX; an antiheroic leader buys bonbons; a reader rips into "Fire Your HR Department". Read story
State Support: Indiana Wants You
1. Indiana 6. Michigan 2. Connecticut 7. Ohio 3. Pennsylvania 8. Louisiana 4. Massachusetts 9. Illinois 5. New Y... Read story
At a Glance
Charts providing information on the features of Inc. 500 companies. Read story
Surprise! Surprise!
Roseann Schwaderer and Marion McGrath are mad as hell, but there is not much they can do about it. In January, their printing and typesetting company, Ser... Read story
A Small Price to Pay
Long-term care coverage makes growing old a little bit easier. Read story
Top 10 metro areas (by median revenue)
Grand Rapids, Mich. ( 16 companies ) $26.2 million San Antonio ( 25 ) $21.3 millionRead story
Children Having Children
There's a wave of company builders who are starting businesses when they're barely out of college, even high school. It's hard to quantify the phenomenon;... Read story
Flushing Out Customers
Attendees at a recent Internet conference were, well, bowled over to find that one exhibitor had laid claim to the toilets. A Connecticut company h... Read story
America's Fastest-growing Private Companies
By now, you are familiar with the backbone metaphor. As in: “Small businesses are the backbone of our economy. We must do everything we can…to make s... Read story
Church Vs. State: This Time A Business Battle
Donald Thorton refused to work on Sunday, and now the U.S. Supreme Court will decide whether his small act will affect businesses throughout the country.<... Read story
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