In Wake of Customer-Service Debacle, JetBlue Founder Steps Aside
David Neeleman and the airline he built suffered a public-relations disaster following massive delays and cancellations in February. Read story
David Neeleman
David Neeleman, JetBlue
for creating an airline fit for humans Read story
Street Smarts: Learning From JetBlue
One day flying JetBlue, I found myself being served by David Neeleman, the airline's founder. When was the last time you met your customers and asked how you... Read story
The Next Big Thing
A validating moment, saying yes to saying no, getting personal. Read story
Q&A: David Neeleman's Return Trip
He talks about his new venture and his turbulent last days at JetBlue. Read story
David Neeleman's Return Trip: Extended Q&A
Next stop on David Neeleman's itinerary: Brazil. The JetBlue (NASDAQ:JBLU) founder, who was ousted as CEO three months after a Valentine's Day 2007 ice ... Read story
This Is How It's Done: Smart Business Moves
30 classic examples of innovation, from the Inc. archives Read story
The Ticker
Surviving as an entrepreneur wasn't enough for Brendan Synnott, co-founder of granola maker Bear Naked. Synnott, who sol... Read story
Street Smarts: You're Fired!
Tired of receiving poor service? Don't just sit there and whine about it. Do something! Read story
The Entrepreneurial Year That Was
The subprime mortgage meltdown. Extinction-threatening climate change. Presidential debates with fields of candidates larger than your high school graduating... Read story
Best Customer-Service Practices
Today, competition is fierce, and customers have more options than ever -- a tough combination for smaller companies trying to gain mar... Read story
Being Laser Focused
It's ironic that I am writing an article on being laser focused, considering that most of my life my parents, teachers, friends, and business associates ... Read story
Twenty-Five Entrepreneurs We Love, Entrepreneurial Skills Article - Inc. Article
Inc. magazine goes behind the scenes with 25 entrepreneurs who best exemplify the extraordinary drive, creativity, and passion... Read story
Street Smarts: Bring 'em On!
Bring 'em on! Our fearless columnist gives his readers a chance to disagree (but how could they?). Read story
The ADD Dilemma
Some eight million Americans have attention deficit disorder. One of them may work for you. Or be you. Read story
The ADD Dilemma
Some eight million Americans have attention deficit disorder. One of them may work for you. Or be you. Read story
The Great Persuader
Each February, Inphonic CEO David A. Steinberg holds a poker party for his top executives at Washington, D.C.'s Historic George Town Club. As a reward f... Read story
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