Direct Marketing
Direct marketing evolved as a technique to reach pre-qualified customers at a reasonable cost—over against mass marketing in which, for every qualified ... Read story
Direct marketing evolved as a technique to reach pre-qualified customers at a reasonable cost—over against mass marketing in which, for every qualified ... Read story
Ordering information for telemarketing guidelines from the Direct Marketing Association. Read story
A quick look at a Direct Marketing Association's Customer Service Award winner and how to compete for the award. Read story
Inboxes are loaded with them: well-meaning, but poorly designed, badly written e-mail marketing messages. Digital envelopes stuffed with logos, banners, ... Read story
Industry-specific associations can help you research hard-to-find details about the industry you're in and often offer valuable networking opportunities w... Read story
Five tips for hassle-free mail order. Read story
How to add 100 employees in a month. Plus, test-driving a direct mail campaign. Read story
A warning to those affected by the new Telemarketing Sales Rule, and how to receive guides to this new rule. Read story
Sales and Customer Service mentor Lillian Vernon responds to the following question from an inc.com user: I design floral wreath... Read story
Sales & Customer Service mentor Lillian Vernon responds: Customer lists are vital to the prosperity of any mail-order company, and... Read story
No more telemarketers? Don't be so sure. Read story
Companies that sell by phone are unhappy about Florida's "asterisk" law, the nation's first. Under the law, residents can pay to have a telephone director... Read story
Direct mailers face a rate hike and other woes. Read story
Carefully orchestrated media can increase the effectiveness of your direct-marketing campaign. Read story
Our postal system is the latest victim of terrorist attacks. How can the $528 billion direct-mail industry avoid becoming a casualty? We spoke with direct... Read story
Whether college degrees matter; b-to-b telemarketing lives on. Read story
The Children's Online Privacy Protection Act (COPPA) is a U.S. federal law designed to limit the collection and use of personal information about children... Read story
Telemarketing has become big business, with big numbers (nearly a quarter of a million 800-number lines in the United States today, with 1.9 billion calls... Read story
It's time for e-mail marketers to shape up. At least that seems to be the message suggested by a new round of research measuring click-through rates. Read story
Network questions and answers. Read story
Affordable in-store demonstration strategies. Read story
Various Inc. editors and other experts discuss a number of topics and how they relate to the 1996 economy. Read story
You may take e-mail for granted, but it just might be the simplest, most effective weapon in the marketer's arsenal. Read story
So Why Are They Changing Tactics? Read story
An in-depth look at how database marketing lets you analyze trends and target top customers. Read story
He is the myth personified: he's founded nine companies, he's rich, and he's ready to do it again Read story
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