4 Common Questions That Irritate Customers
Ask any of these dumb questions during an initial conversation with a customer and you've probably lost the sale.
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Why It's Trending: Facebook has announced a major redesign, and, while details are sparse, the new interface will reportedly feature a new music and media sharing platform.
Ask any of these dumb questions during an initial conversation with a customer and you've probably lost the sale.
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Facial recognition, eavesdropping apps, augmented reality...these aren't security protocols but new ways for you to be able to market your business.
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Entrepreneur (and former Facebook employee) Dave Morin did. Here's why. Plus: some Facebook myths debunked.
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From the office Christmas party to friending employees on social media, here are nine new and old etiquette rules you need to commit to memory.
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But 14 percent admit they're still not sure how to use it.
Read moreOnce again, Mark Zuckerberg has said that Facebook, the wildly popular social network, will not go public any time soon, until 2012 at least. But the ques... Read more
Why some business owners should consider finding themselves a new CEO, plus some insight into Facebook's new influx of cash, and other entrepreneurial news. Read more
Two lovebirds use Groupon to initiate their nuptials, plus LinkedIn's proposed IPO, and other entrepreneurial news. Read more
Social media is a major boon for business -- it helps you connect with customers, report on outages, and even brag about accomplishments. But social media ca... Read more
Investors spare no expense for the daily coupon site in a record-setting investment, plus the Verizon-AT&T fray and other entrepreneurial news. Read more
Federal legislation for digital privacy is poised for a major overhaul in 2011, kindling a heated dialogue among policy makers, start-ups, and legal scholars. Read more
City picks entrepreneur to lead digital efforts. Meet Rachel Sterne. The 27-year-old entrepreneur was tapped by New York City Mayor Michael Bloombe... Read more
LivingSocial gaining ground on Groupon. LivingSocial seems to be giving the U.S.'s dominant group-buying discount site a run for its money. Mashabl... Read more
These days, you can create an app for just about anything. But so can someone else. How can you go about differentiating yourself from the competition while ... Read more
Heaven help you if you are trying to fly anywhere domestically today, given that half the country is in the grips of a terrible winter storm. If—big... Read more
Dockers recently launched a contest that will present one winner with $100,000 to accomplish a goal, such as starting a business. To enter, go to the Read more
How certain diagnostic and analytic tools can help spread your online influence and spark interest in your brand Read more
The Iowa Western Community College Entrepreneurial & Small Business Development Center teaches small businesses how to engage their customers online. Read more
The social networking site has kept a low profile amid uprisings in the Middle East. Plus, an employee strikes back and the rest of the day's news. Read more
Facebook announced at the beginning of this month that they are Read more
Patent (office) pending. Plus, the return of start-up valuation backlash just as a social-media company plans a $500 million IPO. Read more
Businesses are utilizing social media to develop their brand and connect with customers. They often overlook the legal ramifications that could arise. Here's... Read more
What if you could track everything you do in life? That is the idea behind self-tracking, a new method of tracking daily tasks, whether by using a health mon... Read more
You've created a company Facebook page. Now what? Here are four tips, from the experts, about how to build a great fan page. Read more
Small-business owners are fighting to preserve the old-fashioned phone book. Plus, Groupon gets sued, and the rest of the day's news. Read more
Some people are very concerned about our privacy and rightly so. They have strict privacy settings on their Facebook profile and are careful about n... Read more
These 20 companies demonstrate Facebook done right. With active discussions, lively photos and videos, and custom content—these pages are converting thousa... View slideshow
When Facebook announced its latest business page upgrade, it wasn’t to frustrate you—turns out the upgrade does wonders for business pages. David Griner,... View slideshow
Four school maintenance employees lose their jobs for playing a prank—and after posting the evidence on Facebook. Read more
An army of 400,000 crafters has made Etsy a hot start-up: profitable, well capitalized, growing. Now founder Rob Kalin is looking for ways to make them succe... Read more
With huge budgets and entire departments dedicated to social media, big business has conceived of some very innovative ways to use social media. Here are som... View slideshow
Facebook may hire Robert Gibbs, the former White House press secretary, to head up the company's communications department, and the rest of today's news. Read more
Eight industry insiders define what social influence means, how to measure it, and why it truly matters. Read more
Here's a frustrating dilemma: having 500, a thousand-plus Facebook friends and the prospect of zero fans on your new Facebook business page. If only you c... Read more
Ji Lee, one of Google's creative directors of Google Creative Lab, announced he will leave Google to become Facebook's new creative director. Read more
Larry Page starts his first day as Google's CEO today, while Bing's director predicts the future of search marketing, and the rest of today's news. Read more
According to a new survey put out by Merchant C... Read more
It will take the freedom to pursue ideas and the freedom to fail, says Vint Cerf. Plus, another Facebook lawsuit, and the rest of today's news. Read more
Companies are not only getting the word out about their brands using social media such as Facebook and Twitter but are also making money. Read more
Venture capitalists are pouncing like it's 1999. Plus, start-ups' legal blunders, the advent of the CCO, and the rest of the day's news. Read more
In a Facebook Live panel, technology leaders discuss challenges for women in the workplace and solutions for the future. Read more
The new rules of starting up. Plus, analyzing the start-up "blubble"—yes, blubble—and the rest of the day's news. Read more
The man who live-tweeted the bin Laden raid, Facebook's $100 billion IPO valuation, and the rest of the day's entrepreneur news. Read more
Xobni, which makes a free Microsoft Outlook plug-in that helps you manage your inbox, has launched the Read more
Use continuous updates and punchy messages to heighten interest and keep your customers informed about products or services which in turn can boost sales. Read more
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