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Ferris Research


Recent Articles about Ferris Research

5 Ways to Avoid the Junk Mail Folder

By John Fried |  Oct 1, 2005

Your tightly focused cybermarketing effort is somebody else's #@%! junk e-mail. Here's how to make sure your brilliant stuff gets to the people you're trying...  Read more

The Government's Take on E-mail

By John Fried |  Oct 1, 2005

Regulators have (surprise) thought up lots of rules governing e-mail. It's your job to figure out which ones cover you.  Read more

Spammers Beware

Nov 4, 2003

In the largest anti-spam judgment to date, a California judge recently ordered a Los Angeles area company to pay $2 million for sending unsolicited...  Read more

Minimize Security Threats from IM

By Mary O. Foley |  Mar 1, 2008

Whether your business condones it or not, employees are probably going to use instant messaging products. IMing can be a productivity saver, but first addres...  Read more

Ways to Slam Spam

By Knowledge@Wharton Staff |  Jul 7, 2003

Bill Gates calls it a plague and his company is suing to stop it. Ferris Research says it collectively costs businesses $10 billion a year. Wharton legal ...  Read more

Canning Spam

By Anne Stuart |  May 1, 2003

There's good news and bad about what companies can do to stem the tide of spam.  Read more

How to Avoid Scammers, Spammer and the Rest of the Bad E-guys

By John Fried |  Oct 1, 2005

Before anything else, you need to know who the bad guys are and how to keep them the hell out.  Read more

How to Avoid Scammers, Spammer and the Rest of the Bad E-guys

By John Fried |  Oct 1, 2005

Before anything else, you need to know who the bad guys are and how to keep them the hell out.  Read more

Six Ways to Use IM Productively

By Courtney Macavinta |  Oct 1, 2006

How to improve productivity by using instant messaging while avoiding the wasted time so often associated with IM.  Read more

Can Instant Messaging Work for Business?

By Courtney Macavinta |  Oct 1, 2006

As popular as IM is, it still has limitations and security risks. Should you spend money on a business IM service?  Read more