Time May Be Ripe to Move Online
May 26, 2004 --For small businesses that have been debating whether to move online, recent sales numbers are making a strong case for maki... Read story
Forrester Research Inc.
Building Customer Satisfaction Is Mission Critical
A Forrester Research report revealed that online shoppers expect customer service at every point in the transaction process, not just at the postpurchase ... Read story
Does Brand Draw Young Consumers Online?
What's in a name? A new report from Forrester Research Inc. says the answer to that question for young consumers is "not much." Teens use the Net for ever... Read story
Online Retailers Optimistic
Consumers looking for deals on the Web are giving e-commerce a boost, a new report says. Read story
Newsgroups and Blogs
Related Terms: Electronic Bulletin ... Read story
Consumer Spending On-Line
Some data that shows the past and projected dollars spent buying products on-line. Read story
Small-Game Developers Poised to Score
Gamers see a new way to compete. Read story
Small Businesses Plan to Increase IT Spending
April 2004 --Small and medium size businesses plan to increase their IT spending this year by 6.6% over 2003, according to a recent study ... Read story
The New Basics of Marketing
What you need to know about: websites, email, mobile phones, social networks, viral video, blogging. Read story
Onsite vs. Off: Where Should Your Servers Be?
Considerations such as power costs, servers crashing, and security need to be considered when making the decision where to store your servers. Read story
Outsource at Your Own Risk
May 2004 -- Outsource at your own risk is the message some states are sending to companies looking to go abroad in order to save some mon... Read story
19 Blogs You Should Bookmark Right Now -- Charlene Li
There are millions of blogs out there. And most of them aren't worth your time. So we scoured the Web and came up with a list of the smartest bloggers, who j... Read story
If You Build It, They Will Shop
Tools for creating and souping up an online store Read story
How to Send E-Mail Your Customers Will Love
Inboxes are loaded with them: well-meaning, but poorly designed, badly written e-mail marketing messages. Digital envelopes stuffed with logos, banners, ... Read story
CRM Made Simple
New Software To Supercharge Your Sales. Read story
Index
A comprehensive guide to companies, organizations, and individuals featured in the October 1998 issue. Read story
Get a Grip and Learn to Ship
Many e-tailers have lost sight of the forest for the trees. In some cases, they invest several million dollars in development and technology but forget to... Read story
Businesses To Spend Less on Technology
As the global recession deepens, businesses will cut their IT investments in 2009. Read story
Trust Me: You're Gonna Love This
Getting employees to embrace new technology. Read story
Merchandising On-line
Marketing success means merchandising the right items at the right time to the right people, and determining the best items in your inventory to cross-sel... Read story
Speed Leader
Peter Wagner, a general partner at Palo Alto venture-capital giant Accel Partners, has seen the future ofInternet hookups for small businesses. It's calle... Read story
The Power of Suggestion
Social shopping sites turn online shopping into a group activity. Read story
Blogging: More Than Idle Chatter
Do it--and do it as if you mean it. Read story
Maximize Your Website's ROI
It was heralded as the great equalizer, the technological wonder that would put business start-ups and large corporations on the same level playing field.... Read story
State of the Art: CD-ROM Marketing
Three start-ups that are exploring opportunities in CD-ROM marketing are featured in this short article. Read story
E-tailers: How to Beat the Competition
Study finds that innovative sites are preferred by power shoppers. Read story
Upstarts: New-Biz Watch
A look at how Toby Lenk founded eToys.com, an online toy retailer that's taking lessons from Amazon.com. Plus, several shorter articles about the unlikely pr... Read story
Computer Use Expected to Top 2 Billion
Led by growth in China, the number of computers worldwide will skyrocket by 2015, according to a new report. Read story
Ethnic Web Sites Search for Niche Markets
The Web has become increasingly saturatedwith new multi-ethnic sites ranging from basicinformation hubs to community-building arenas toe-commerce sites. I... Read story
What's Next: Service With a Smile. Really.
How technology ruined customer service--and how three start-ups plan to rescue it. Read story
Solving the Opt-in/Opt-out Debate
It's time to adopt a one-to-one system that protects customers' privacy and adds to company coffers. Read story
New Law Means Stiff Punishment for Identity Thieves
July 16, 2004 -- President Bush signed legislation on Thursday that prescribes serious penalties for identity theft, a problem that he sa... Read story
Increasing Web-Site Traffic
If you build it, will they come? Last year, Internet sales reached $79 billion, according to Forrester Research, or 3% of all retail sales. Can your busin... Read story
The Electronic Grapevine
It's not what you know, but whom you know - and whom they know, and whom their friends know, and who their friends' friends know. That's... Read story
Which Cell Phone Is Smartest for Business?
How do you choose between not only BlackBerry and iPhone, but Google's Android, Windows Mobile, Palm Pre and others? Read story
One False Step: Getting E-recruiting Right
E-recruitment is not a new thing. Last year, Pew Research noted that 61 percent of Americans (122 million people) regularly went online and 43 percent of... Read story
2003 Tech Buying Guide: Phones Break New Ground
Report from business owners on the latest in cell phones. Read story
Staying Alive in an Emerging Market
The potential benefits of the molten-hot, new B2B market are enormous, but so are the potential pitfalls as industry giants muscle their way into the aren... Read story
Survival of the Fastest
Just because you're an Internet business in the digital economy doesn't mean you've got it made in the shade. A panel of E-commerce experts warns of treacher... Read story
Start the Meter
It's a concept based on a brilliantly -- some might say deceptively -- simple question: Why not purchase computing capability the same way you buy electri... Read story
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