Where to Buy Computers
Finding a bargain on computers and equipment for the office means knowing the ins and outs of online and offline retailers. Read more
Forrester Research Inc.
Recent Articles about Forrester Research Inc.
Building Customer Satisfaction Is Mission Critical
A Forrester Research report revealed that online shoppers expect customer service at every point in the transaction process, not just at the postpurchase ... Read more
Online Retailers Optimistic
Consumers looking for deals on the Web are giving e-commerce a boost, a new report says. Read more
Time May Be Ripe to Move Online
May 26, 2004 --For small businesses that have been debating whether to move online, recent sales numbers are making a strong case for maki... Read more
Does Brand Draw Young Consumers Online?
What's in a name? A new report from Forrester Research Inc. says the answer to that question for young consumers is "not much." Teens use the Net for ever... Read more
Small-Game Developers Poised to Score
Gamers see a new way to compete. Read more
Small-Game Developers Poised to Score
Gamers see a new way to compete. Read more
Consumer Spending On-Line
Some data that shows the past and projected dollars spent buying products on-line. Read more
Newsgroups and Blogs
Related Terms: Electronic Bulletin ... Read more
Time to Accept Contactless Payments?
Large chains the likes of Exxon Mobil, Arby's, CVS, and other top retailers now accept contactless payments. But should small and mid-sized retailers also sp... Read more
Small Businesses Plan to Increase IT Spending
April 2004 --Small and medium size businesses plan to increase their IT spending this year by 6.6% over 2003, according to a recent study ... Read more
Telecom Services for Business by the Bundle
Small and mid-size businesses want more than phone lines and Internet connections from their service providers. That's why telecom companies are now offering... Read more
Recruiting Software: You're Hired!
Big businesses have long used Web-based recruiting software to weed out good job candidates from bad. Now that it's come down in price, small and mid-sized b... Read more
The New Basics of Marketing
What you need to know about: websites, email, mobile phones, social networks, viral video, blogging. Read more
10 Steps to Database Security
Most small and mid-sized businesses that build and administer databases focus on performance and availability. Security is usually an afterthought. Until you... Read more
Got a Netbook? Now You Need Accessories
Those portable and affordable netbooks seemed like a great idea to outfit your staff but now you need some handy peripherals to expand the functionality, suc... Read more
This Week's Yawners in Tech
Here's this week's batch of not-exactly-lead-story-material headlines: -Microsoft has announced a new partnership to put MySpace's mobile app on W... Read more
Onsite vs. Off: Where Should Your Servers Be?
Considerations such as power costs, servers crashing, and security need to be considered when making the decision where to store your servers. Read more
Onsite vs. Off: Where Should Your Servers Be?
Considerations such as power costs, servers crashing, and security need to be considered when making the decision where to store your servers. Read more
What's Hot In IT Jobs
Overall, the story is grim for IT professionals. According to Forrester Research, IT recruiting is as flat as a pancake. But if you have the righ... Read more
Slow Website? 6 Ways to Speed it Up
Website slowdowns have twice the negative impact on your online business as outages, research shows. In fact, slowdowns are 10 times more likely to occur tha... Read more
19 Blogs You Should Bookmark Right Now -- Charlene Li
There are millions of blogs out there. And most of them aren't worth your time. So we scoured the Web and came up with a list of the smartest bloggers, who j... Read more
Outsource at Your Own Risk
May 2004 -- Outsource at your own risk is the message some states are sending to companies looking to go abroad in order to save some mon... Read more
How Fast Should Your Network Be?
Speeds for business wide-area networks can range depending upon your provider, your budget, and how big you want your business to be. Read more
Email Recovery Services: For Disasters Large and Small
Outages of email from such events as floods, fires, earthquakes, and even more minor disasters, such as virus attacks, are driving businesses to email disast... Read more
Leveling the Playing Field
Smaller retailers are reaping big rewards--and giving the big guys a run for their money--online. According to Forrester Research, about 45% of the $26 bi... Read more
How to Protect Your Business from Spyware and Adware
Tips for safeguarding PCs across an enterprise. Read more
How to Send E-Mail Your Customers Will Love
Inboxes are loaded with them: well-meaning, but poorly designed, badly written e-mail marketing messages. Digital envelopes stuffed with logos, banners, ... Read more
5 Takeaways from Growco
A look at some lessons I learned at Inc. magazine's 2011 Grow Your Company Conference. Read more
The Hidden Costs of Open Source
When switching your business to open source software, you lose the licensing fees but may pick up other costs. Read more
CRM Made Simple
New Software To Supercharge Your Sales. Read more
Small Businesses on Facebook: Helpful?
According to a new survey put out by Merchant C... Read more
From Blogs to Online Communities
Now that there are so many blogs, and search engines aren't reliable enough to be the main source of Internet-based customers, online communities may be the ... Read more
New Strains of Anti-Virus Protection
No security solution will block every zero-day exploit or thwart every threat, but a host of new products can help IT managers identify a broadening plethora... Read more
Businesses To Spend Less on Technology
As the global recession deepens, businesses will cut their IT investments in 2009. Read more
The Truth about Cyber Monday; Tour the Gawker Offices
Tour a Start-up's Office: The Gawker edition. Gawker Media, the parent company behind blogs like Valleywag and io9, has been experiencing a growth ... Read more
How to Improve Your Company's Customer Service
In a tough economy, improving your customer service can be the key to survival. Read more
Pick and Choose: Social Networking Vendors
Before selecting a platform for an in-house social network, decide what purpose it will serve, who’ll use it, and how large it could grow. Then sift throug... Read more
Get a Grip and Learn to Ship
Many e-tailers have lost sight of the forest for the trees. In some cases, they invest several million dollars in development and technology but forget to... Read more
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