J.D. Power and Associates


Small Businesses Want More from Their Banks

By Liz Webber |  Nov 6, 2007

Financial institutions don't provide enough support for their small business customers, a new study finds.  Read story

Businesses Happier With Banks

By Michael Gadd |  Oct 28, 2008

Before the Wall Street crisis, small-business owners were praising banks for better customer service, a survey finds.  Read story

Business Owners Warm Up to Online Reviews

By April Joyner |  Nov 10, 2009

Small-business owners are more active than consumers on sites such as Yelp, according to a recent survey.  Read story

Five Ideas to Watch

By Patrick J. Sauer with Cara Cannella and Bobbie Gossage |  Feb 1, 2004

The perfect Valentine's Day gift; a weather watchdog; cool skis; and some heady news for trademark holders.  Read story

As Gas Prices Rise, So Do Demands On Employers

By Stephanie Clifford |  Jul 1, 2006

Manufacturer Bill Lathem knew that higher gas prices would affect his business--he just didn't expect to have to shut it down one day a week.  Read story

Location, Location, Location

By John Grossmann |  Aug 1, 2004

The unlikely story of Cobalt Boats, whose secret ingredient to quality is...farmers?  Read story

The Thinking CEO's Survival Kit

By John Kerr |  Mar 1, 1994

Tips on getting a life, staying healthy, workplace complementarity, cultivating creativity, and much more.  Read story

Caddy Shack

By Joseph P. Kahn |  May 1, 1987

Companies from far and wide are lining up at Sewell Village Cadillac to learn a thing or two about bringing customers back for more  Read story

Burning Down the House

By Edward O. Welles |  Aug 1, 1997

A former car dealer launches an on-line start-up that is reshaping the industry.  Read story

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