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Question: What Do Cars and Financial Advisors Have In Common
Answer: J.D. Power and Associates J.D. Power and Associates, best known for telling us what consumers think about products, from cars to ... Read more
J.D. Power and Associates
Recent Articles about J.D. Power and Associates
Small Businesses Want More from Their Banks
Financial institutions don't provide enough support for their small business customers, a new study finds. Read more
Businesses Happier With Banks
Before the Wall Street crisis, small-business owners were praising banks for better customer service, a survey finds. Read more
Business Owners Warm Up to Online Reviews
Small-business owners are more active than consumers on sites such as Yelp, according to a recent survey. Read more
How to Write a Customer Survey
Looking for insight into what your customers want? Here's how to ask poignant questions they'll actually take the time to answer. Read more
Five Ideas to Watch
The perfect Valentine's Day gift; a weather watchdog; cool skis; and some heady news for trademark holders. Read more
As Gas Prices Rise, So Do Demands On Employers
Manufacturer Bill Lathem knew that higher gas prices would affect his business--he just didn't expect to have to shut it down one day a week. Read more
Location, Location, Location
The unlikely story of Cobalt Boats, whose secret ingredient to quality is...farmers? Read more
The Thinking CEO's Survival Kit
Tips on getting a life, staying healthy, workplace complementarity, cultivating creativity, and much more. Read more
Caddy Shack
Companies from far and wide are lining up at Sewell Village Cadillac to learn a thing or two about bringing customers back for more Read more
Burning Down the House
A former car dealer launches an on-line start-up that is reshaping the industry. Read more
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