Jack Mitchell


Offering Personalized Customer Service with CRM Software

Jack Mitchell offers advice on using CRM software to provide personalized customer service

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Recent Articles about Jack Mitchell

9 Tips from Smart Company Builders

By Mike Hofman |  Mar 25, 2009

Gather a bunch of smart small business owners in a hotel ballroom and you are bound to emerge with a list of clever management ideas to try back at your o...  Read more

26 Most Fascinating Entrepreneurs: Jack Mitchell

By Jess McCuan |  Apr 1, 2005

for rewriting the rules for husband-and-wife teams  Read more

Jack Mitchell, Mitchells/Richards

because his family business makes an art of customer service  Read more

How To Get A Fix On Free Ad Dollars

By Sara Delano |  Jul 1, 1983

Companies are dreaming up new ways to spend co-op advertising dollars -- and reaping the rewards of greater exposure.  Read more

26 Most Fascinating Entrepreneurs: Mitchell Gold Bob Williams

By Jess McCuan |  Apr 1, 2005

for offering hope and help to the parents of autistic children  Read more

26 Most Fascinating Entrepreneurs: Muriel Siebert

By Jess McCuan |  Apr 1, 2005

for rewriting the rules for husband-and-wife teams  Read more

26 Most Fascinating Entrepreneurs: Ray Kurzweil

By Jess McCuan |  Apr 1, 2005

because he is Edison's rightful heir  Read more

26 Most Fascinating Entrepreneurs: Katrina Markoff

By Jess McCuan |  Apr 1, 2005

for setting a completely unreasonable goal for her business  Read more

26 Most Fascinating Entrepreneurs: Barry Steinberg Craig Sumerel

By Jess McCuan |  Apr 1, 2005

for staging an elegant comeback  Read more

26 Most Fascinating Entrepreneurs: Diane von Furstenberg

By Jess McCuan |  Apr 1, 2005

for staging an elegant comeback  Read more

26 Most Fascinating Entrepreneurs: Mark Melton

By Jess McCuan |  Apr 1, 2005

because only in America will someone quit a secure job as a lawyer to start a bakery  Read more

26 Most Fascinating Entrepreneurs: Craig Newmark

By Jess McCuan |  Apr 1, 2005

for putting the em free /em in free markets  Read more

26 Most Fascinating Entrepreneurs: Victoria Parham

By Jess McCuan |  Apr 1, 2005

because only in America will someone quit a secure job as a lawyer to start a bakery  Read more

26 Most Fascinating Entrepreneurs: Mike Lazaridis

By Jess McCuan |  Apr 1, 2005

because only in America will someone quit a secure job as a lawyer to start a bakery  Read more

26 Most Fascinating Entrepreneurs: Warren Brown

By Jess McCuan |  Apr 1, 2005

because only in America will someone quit a secure job as a lawyer to start a bakery  Read more

26 Most Fascinating Entrepreneurs: Michael Dell

By Jess McCuan |  Apr 1, 2005

for being brilliantly straightforward  Read more

26 Most Fascinating Entrepreneurs: Chuck Porter

By Jess McCuan |  Apr 1, 2005

for being brilliantly straightforward  Read more

26 Most Fascinating Entrepreneurs: Izzy Coco Tihanyi

By Jess McCuan |  Apr 1, 2005

for offering hope and help to the parents of autistic children  Read more

26 Most Fascinating Entrepreneurs: Trip Hawkins

By Jess McCuan |  Apr 1, 2005

because only in America will someone quit a secure job as a lawyer to start a bakery  Read more

26 Most Fascinating Entrepreneurs: Michelle Cardinal Tim O'Leary

By Jess McCuan |  Apr 1, 2005

for rewriting the rules for husband-and-wife teams  Read more

26 Most Fascinating Entrepreneurs: Fritz Maytag

By Jess McCuan |  Apr 1, 2005

for staging an elegant comeback  Read more

26 Most Fascinating Entrepreneurs: Rueben Martinez

By Jess McCuan |  Apr 1, 2005

for rewriting the rules for husband-and-wife teams  Read more

26 Most Fascinating Entrepreneurs: Frank Robinson

By Jess McCuan |  Apr 1, 2005

because only in America will someone quit a secure job as a lawyer to start a bakery  Read more

26 Most Fascinating Entrepreneurs: Tom LaTour

By Lora Kolodny |  Apr 1, 2005

Recycling cell phones for profit.  Read more

26 Most Fascinating Entrepreneurs: Tony Lee

By Jess McCuan |  Apr 1, 2005

for saving 16 jobs, including his own  Read more

26 Most Fascinating Entrepreneurs: Jim Sinegal

By Jess McCuan |  Apr 1, 2005

because only in America will someone quit a secure job as a lawyer to start a bakery  Read more

26 Most Fascinating Entrepreneurs: Julie Azuma

By Jess McCuan |  Apr 1, 2005

for offering hope and help to the parents of autistic children  Read more

26 Most Fascinating Entrepreneurs: Richard Branson

By Bobbie Gossage |  Apr 1, 2005

Just for her: Fashionable laptop cases designed for jet-set female execs.  Read more

When Your Neck Is On The Line

By Michael Fitzgerald |  Dec 1, 2003

Should a leading tiemaker cope with a market slump by putting his own neck on the line?  Read more

10 Ways to Get More Sales From Existing Customers

By Donna Fenn |  Aug 31, 2010

If you are looking to increase your revenue per customer, here are some tips on getting your sales staff focused on inside sales, upselling, and marketing ad...  Read more