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How to Get Employees to Care as Much as You Do
Ken Blanchard, author of The One Minute Manager, explains how Southwest Airlines sold workers on its business mission.
Read moreKen Blanchard
Recent Articles about Ken Blanchard
How To Be a Great Boss
As a boss, your job essentially boils down to directing people and, in a sense, serving them. Read more
In Tough Times, Focus On Fairness
A Q&A with the one minute entrepreneur. Read more
Editor's Letter
One of our goals at Inc. is to provide smart, useful, well-written service stories for our readers (busy entrepreneurs, all of them). We like arti... Read more
Writing the Book on Managing Employees
Reviews of seven new business books. Subjects include: employee motivation; the seven deadly sins of business; and tips on running a family business. Read more
Upstarts: Online Learning
A lot of smart people are betting a lot of smart money on Internet learning ventures. Will these online education start-ups go to the head of the class? Plus... Read more
How to Profit from Your Customers’ Gratitude
Insurers revoke policies to avoid paying high costs . A few days before a scheduled mastectomy, Robin Beaton's insurance company cancelled her polic... Read more
Reading Groups: The Book Stops Here
An HR expert tells how her company has started voluntary reading groups to explore new team-building techniques. Read more
How Can We Improve Communication at Our Company?
Hint: it takes a lot longer than a minute. That's what Ken Blanchard, author of the One Minute Manager series and other business books, and his w... Read more
Putting the Kibosh on Internal Spam
The latest source of unwanted e-mail in the workplace is coming from an unlikely corner – inside the business. Here's how to deal with so-called "internal ... Read more
Incentives: The Customer-Driven Bonus Plan
A CEO details his company's incentive plan, including the price of such a plan and how well it's working. Read more
CEO's Notebook
CEOs give advice on improving communications at your company, reducing the cost of customer complaints, keeping your technical staff from leaving, moving you... Read more
A Smarter Way to Make Sausage
How Marc Cinque upgraded his sausage company, Premio Foods, to increase cash flow and reduce waste. Read more
The Wisdom of Peter Drucker from A to Z
Known widely as the father of management, Peter Drucker formulated many concepts about business that we now take for granted. On the 100th anniversary of his... Read more
Scoring on the Rebound
Sales at SurfSoft Inc., a 1998 Inc 500 winner, faltered until CEO Chuck Hickey picked up "The Deming Management Method" by Mary Walton. The book tau... Read more
The Entrepreneur In The Gray-flannel Suit
Big-company refugees are taking over some unlikely small companies, often with spectacular results. What do they know about management that the rest of us do... Read more
Therapist to the New Economy
Profiles of various businesspeople who have embraced the teaching of Stephen Covey, and why. Read more
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