A Steal or Just a Really Good Deal?
Four L.L. Bean workers bought a company product that was incorrectly listed at a super-low price. Did they do something wrong? Read more
L.L. Bean Inc.
Recent Articles about L.L. Bean Inc.
Up and Coming: Electronic Media--What You See Is What You Get
A quick look at how technology can provide various approaches to marketing and what companies are doing with it. Read more
How to Provide Great B2B Customer Service
Providing great customer service can be an effective strategy to beat out larger competition. Read more
Word of Mouth (Literally)
New computer system allows users to talk instead of using a keyboard. Read more
Customer Retention Key to Business Success
"Don't they know that if they just treated us nicely, we'd give them our money?" This from a friend who has elevated shopping to a discipline worthy of a ... Read more
Traveling Light
Does your luggage need to lose weight? Shrunken-down gadgets, compact necessities, and other little things that will lighten your carryon for your next busin... Read more
International: Showcases for U.S. Catalogers
An overview of different U.S. catalogers finding profits overseas regardless of their size. Read more
The Anti-marketers
The best mail-order catalog in America is put out by people who hate to sell, never use the word 'new,' and make customers pay for the privilege of ordering Read more
How Bean Sprouts Customer Loyalty
If you are looking for ways to reinforce customer loyalty, consider some of the practices that have made L. L. Bean Inc. a household name. Located in Free... Read more
Verizon Expands SMB Business Rewards Program
Verizon's (NYSE:VZ) small and midsize business customers participating in the Business Link Rewards program can now select from a menu of once-in-a-lifeti... Read more
Andy Dunn, Co-founder of Bonobos
Andy Dunn, co-founder of Bonobos, an online men's apparel retailer based in New York City, talks about building a successful business on the Web. Watch video
Upstarts: Tapping Generation Y
A new wave of start-ups is courting an unprecedented swell of cash-rich teens. But even if these teen-obsessed ventures strike the adolescent mother lode, ca... Read more
Entrepreneurs Collide: Will Zoning Take Town Downhill?
Various entrepreneurs from a small town comment on a topic that concerns many small-buisness people--zoning laws. Read more
New Markets;
SMALL SUPPLIERS TO DECLINing industries have had a brutal time in the 1980s. But beyond the fields littered with casualties are some companies that used t... Read more
Best Practices
Related Terms: Benchmarking The phrase "best practic... Read more
The Price Is Right
Setting prices has always been more art than science. New software aims to change that. Read more
The Price Is Right
Setting prices has always been more art than science. New software aims to change that. Read more
Bookmakers
Cloverdale Press, an upstart in book publishing, picks its markets before it picks its writers. Read more
How I Did It: Bob Williamson of Horizon Software
Once a homeless drug abuser, he's now king of the cafeteria. Read more
The Sporting Life
Orvis goes out of its way to bring an air of authority to its product lines. Read more
The Entrepreneur of the Year
Introduction and list of winners for Inc.'s 1992 Entrepreneur of the Year Award. Read more
Is Japan An Open Market?
The answer to this question used to be a flat no. Until recently, most Japanese would have freely acknowledged that their government nurtured domestic in... Read more
How I Did It: Amber Chand
Fleeing Uganda, Amber Chand came to the U.S. and built Eziba, a company that provides a creative and business outpost for artisans in war-torn nations. Read more
Portland Plays Perception Poker
Can a thriving little city in Maine bluff its way into the ranks of big-time Internet players? Read more
Real Service
Mail-order computer software and peripherals company sets new industry standards for customer service. Read more
Rules Made To Be Broken
How Patagonia bucks direct-marketing dogma Read more
America's Favorite Hometown Businesses
When it comes to businesses that are charming, idiosyncratic, and lovable, Main Street still has a monopoly. To celebrate America's great unsung small compan... Read more
Virginia Is for Manufacturers
Jill-Anne Partain bet that a New York-style business could help revive her distressed town. Read more
Capital Punishment
A look at the problems caused by having too much capital and the benefits of bootstrapping. Read more
Tech Talk: Shoe Maker Steps up Growth with ERP
A new men’s footwear manufacturer looking to compete with larger manufacturers and design houses opted for the functionality of an enterprise resource plan... Read more
Survival of the Fastest
Just because you're an Internet business in the digital economy doesn't mean you've got it made in the shade. A panel of E-commerce experts warns of treacher... Read more
A Business Transformed
How one CEO transformed his entire company in order to make its service indispensable to its customers. Read more
Regional Entrepreneurs of the Year
A list of 1992's Regional Entrepreneurs of the Year. Read more
Too Good to Be True?
Is creating the ideal workplace hazardous to your business' health? The founders of Hanna Andersson are finding out. Read more
The Complete New-Business Survival Guide
Inc.'s catalog of the best books, agencies, networking groups and information sources for the self-educating CEO. Read more
Virginia Is for Manufacturers
Jill-Anne Partain bet that a New York-style business could help revive her distressed town. Read more
Inside-Out Marketing
Mogens Smed, CEO of Smed International Inc., presents his company's chaotic, overcrowded headquarters to customers as a working showroom of the office furnit... Read more
Feet Don't Fail Me Now
Shoe manufacturer must differentiate its offerings from cheaper imitators through marketing and advertising. Read more
Sole Success
The Swartz brothers combined old-time quality, a new sales strategy, and a lot of luck to move their boots from Army-Navy stores to Saks in just two years. Read more
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