How to Add Value to Customer Relationships
Once an organization decides to become customer-focused, the next step is to transform into a customer-driven entity. But how do you begin? ... Read story
Microsoft Outlook
Software Buyer's Guide
Self-service: buy the right system. Read story
Executive Workstyle
The Right Tool for the Job Audio- and video-conferencing are great ways to connect dispersed workgroups and extend the reach of valuable exper... Read story
Good Cheap Data
Here's how you can build a powerful marketing database at bargain-basement prices. Read story
Take Back Your Inbox
Does this scene sound familiar to you? Over a 24-hour period, I average about 100 spam messages, ten to fifteen e-mail newsletters, and dozens of personal... Read story
Life as a Project
Putting out fires and managing projects. That pretty much sums up the day-to-day life of the average company owner. Most would probably concur with manage... Read story
Hostopia Introduces Fax-to-E-Mail Service
The new IP fax service allows a user to send or receive faxes from a computer. Read story
How to Send E-Mail Your Customers Will Love
Inboxes are loaded with them: well-meaning, but poorly designed, badly written e-mail marketing messages. Digital envelopes stuffed with logos, banners, ... Read story
E-Mail: Your E-Commerce Ally
As large and small companies alike turn to the Internet to sell products and services -- what is known as "e-commerce" -- entrepreneurs should be sure to ... Read story
Active Voice Unveils New Unified Communications Tool
Active Voice, a NEC company, has launched the latest version of its unified messaging solution designed and priced for small and midsize businesses and th... Read story
Apple to Sell Kerio Messaging Solution
MailServer synchronizes e-mail, contacts and calendars. Read story
Siemens Offers Unified Communications to SMBs
Siemens Communications (NYSE:SI) has unveiled its new unified communications solution aimed at small and midsize businesses. The HiPath OpenOffice ME... Read story
New Outlook-Integrated Scheduling Manager
Nov. 7, 2006 -- San Francisco-based software company TimeBridge previewed its new personal scheduling manager today at a Web 2.0 conferen... Read story
Inc. Ticker: Entrepreneurs in the News
The latest news on Paul Allen, Jack Welch, and former NBA star David Robinson Read story
E-Mail PR: How to Start a Mailing List
E-mail lists can enable you to generate awareness and, more importantly, build mutually beneficial relationships with key audiences. Two main categ... Read story
Point and Click Your Way to an Organized Balance Sheet
A weekly look at the latest products and services designed to help you run a better business. Read story
The Dog Ate My E-Mail: Part 2
In another column , I discussed some of the reasons e-mail messages don't always reach their i... Read story
Managing Your E-Mail: An Entrepreneur's Checklist
I'm an entrepreneur who runs several companies, and I'm invested in a number of others. I travel constantly, communicate regularly with hundreds of associ... Read story
New Software Helps Make Your Printers and Copiers Fuel Efficient
A weekly look at the latest products and services designed to help you run a better business. Read story
Five Ideas to Watch
Going private, Republican ice cream, a fab scanner, and more. Plus: Remembering a factoring guru. Read story
Working Smarter With Microsoft Office
Are you using Microsoft Office integration to put an end to busy work? Read story
Think You're Ready to Be a Millionaire? Just Roll the Dice
A weekly look at the latest products and services designed to help you run a better business. Read story
On the Go
You can take all the power of advanced office technology with you on the road. Read story
Online Tool for Small-Business Travelers
April 16, 2007 -- Portaga, a White Plains, N.Y.-based business travel services company, has launched a free online tool designed to help ... Read story
Getting In on the E-Signature Game
Over the centuries, signatures have come in many forms, from a simple mark to a copperplate John Hancock to the imprint of an intricately carved ivory sea... Read story
Database Groundwork
You've thought about consolidating your business records into a database, but you hesitate because of the time and the effort required. Think again. <... Read story
How Well Do You Know Your Customers?
An entrepreneur realizes that she hasn't paid enough attention to her best customers. Read story
The Complete Guide to E-mail
E-mail is--well, yes, it's your excuse for carrying a BlackBerry. But it's also the essential business tool. A complete guide to keeping your system... Read story
How to Make Friends...
Forget the Rotary Club: You can now build your professional network online. Read story
Better than Invisible Ink?
E-mail may seem to resemble shifting sand, but when it comes to staying power, those bits streaming through the ether might as well be carved in stone. Lo... Read story
Tracking Time on the Web
A slew of sites claim they'll help you track your billable hours, and some will even generate your invoices -- free. Are they worth your while? Here's what 2... Read story
Canning Spam
There's good news and bad about what companies can do to stem the tide of spam. Read story
System Alert: You've Got...Worms
As anyone who has an e-mail account knows, the past few weeks have seen unprecedented virus attacks on computers around the world. With names like Sobig, ... Read story
Google Further Expands Office Tools
April 18, 2007 -- Vying for a greater share of the business-software market, Google on Tuesday said it expects to launch a presentation a... Read story
E-Mail Newsletters: Formats That Work
Because most Internet users spend more time sending and receiving e-mail than doing anything else online, sending e-mail newsletters is one way to keep vi... Read story
10 Simple Ways to Lower Your Computer Support Bills
1. When in doubt, reboot. Before you consider an issue a real computer support problem and call your computer consultant, always re... Read story
Meetings Go Virtual
Success in the global market was giving Marla Landreth headaches. Her company, InfoGenesis in Sa... Read story
123Together.com Launches New Hosted Exchange 2007 Service Pack
Hosted messaging and collaboration solutions provider 123Together.com, a Microsoft (NASDAQ:MSFT) Gold Certified Partner, has introduced the Microsof... Read story
Tech Data to Resell Telovations Hosted Voice Services
The application bundles are specifically designed for small and midsize businesses. Read story
Verizon, Cisco Offer Collaboration Solutions
The company's broadband users can access Cisco WebEx services. Read story
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