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How Do You Love Us?
Faced with chronically low response rates, many small businesses have to be creative and proactive when soliciting customer feedback. Customer comm... Read more
North Miami Beach
Recent Articles about North Miami Beach
It's Never Too Late for Success: One Man's Story
Today I have the honor of interviewing an amazing man with a truly inspiring story. So often, I hear from entrepreneurs who are experiencing setbacks in l... Read more
Four-Star Staff Schooling
When a cook for Chef Allen's sampled a competitor's fare, he was dismayed to find elegant food being served on cold plates. It ruined the meal, the cook r... Read more
The Retirement Myth
Americans are living longer, healthier, and more productive lives. For many entrepreneurs, the real fun now begins after 65. Read more
Why 80 Is the New 30
Forget shuffleboard and croquet. With Americans living longer, a growing number of people are embarking on entrepreneurial second careers -- well into their ... Read more
8 Over 80: America's Coolest Octogenarian (and Then Some!) Entrepreneurs
Company: L.G. Accessories Location: East Windsor, N.J. Founded: 1993<... View slideshow
Medical Specialty
Diversification is a well-accepted principle in the world of finance and investment, prompting such lenders as banks and small business investment compani... Read more
Speed Demon
A look at how a courier company turned to technology to gain a competitive edge. Read more
Customer Service: Letting Workers Play Customer
A quick look at restaurateur who pays employees to dine at his competitors' and report their findings to his staff. Read more
Trial By Jury
Critique groups aren't for the faint-hearted, but for appliance dealer Joe Rizzo and others, they're invaluable aids to running a company. Read more
The Message Maker
Phyllis Apple started a thriving public-relations firm at an age when most people start mulling retirement. Nearly three decades later, this 84-year-old CEO ... Read more
Getting The Bugs Out
In the extermination business, there is Al Burger and there is everybody else. What does he know that the others don't? Read more
Tapping Canadian Markets
Market intelligence summary of business opportunities in Canada. Read more
Selling To The New America
A new wave of immigration is changing the complexion of the American consumer market, turning 'minority' markets into 'majority' ones Read more
'Tis Better to Give
Special section devoted to building customer and employee relations through holiday gifts and parties. Read more
Educating Octavia
Woman entrepreneur seeks help in educating herself on the logistics of food production and marketing. Read more
Real-World Customer Service
Inc. surveyed 13 CEOs to learn how they keep their customers happy and ensure good customer service. Read more
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