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Benchmark: Business-Continuation Planning
Some data showing 71% of small-business owners have small-business-continuation plans and who provided the plans. Read more
Norwalk
Recent Articles about Norwalk
Pushing the Customer-Service Envelope
By Phaedra Hise | Jul 1, 1993
Two executives relate stories of how pushing the limit on customer service paid off for their companies. Read more
Over-the-Top Customer Service
Jan 1, 1997
Pushing the limits of customer service may not be a part of your marketing plan. It's not a tactic -- it is a philosophy, a principle, and an attitude tha... Read more
How to Use an Acoustic Coupler
Mar 8, 2000
People who have tried them, curse them. They're seen as bulky, clumsy, and decidedly low tech. Yet acoustic couplers are about the only way to ensure that... Read more
How to Use an Acoustic Coupler
By Lise Pettigrew | Mar 1, 2000
People who have tried them, curse them. They're seen as bulky, clumsy, and decidedly low tech. Yet acoustic couplers are about the only way to ensure that... Read more
Revamp Your Annual Meeting
By Inc. staff | Dec 1, 2008
How to give a meeting meaning and how to choose a marketer. Read more
The 2001 Inc Web Awards: Winners
By Inc. staff | Nov 1, 2001
The winners of the third annual Inc Web Awards. Read more
The 2001 Inc Web Awards: Winners
By Inc. staff | Nov 1, 2001
The winners of the third annual Inc Web Awards. Read more
Making Cell Phone Usage Pay Off
By Renee Oricchio | May 9, 2007
Relying on employees to have their own mobile devices and plans, and letting them expense their business usage, can be expensive. To avoid the high costs, bu... Read more
Lines Of Communication
By Nelson W. Aldrich Jr. | Jun 1, 1986
An in-house TV station, the ultimate company newsletter, morning sing-alongs -- some CEOs will do just about anything to keep in touch with employees. Read more
Hiring: Employee Auditions
By Donna Fenn | Jun 1, 1996
Two managers explain how they are using employee auditions to fill various postitions. Read more
The School of Hard Knocks-Condensed
By Ellyn E. Spragins | Sep 1, 1991
Training offered by management-simulation programs. Read more
FASB Limits Stock Options
By Darren Dahl | Mar 1, 2005
What new stock option rules mean for you. Read more
Upstarts: New-Biz Watch
By Marc Ballon | Aug 1, 1998
A look at Mark Begelman's MARS, a music and recording superstore that encourages customers to touch the merchandise, plus four shorter articles about the ret... Read more
Sign Of The Times
By Martha E. Mangelsdorf | Sep 1, 1990
Businesses move into empty banks, taking advantage of the drive-in windows. Read more
Road-Show Auditions
Jan 1, 1998
At Microtraining Plus, a Macintosh-training company in Norwalk, Conn., prospective trainers and salespeople need more than good interviewing skills and gl... Read more
Intrapreneurship (sic) Corporate Creativity
Jan 1, 1983
Entrepreneurship. You can almost see the shudders -- and the hunger -- that word produces in the heart of corporate America. Picture Exxon Corp. hea... Read more
'recruit, Intervies, Hire, Train. Recruit, Interview, Hire, Train.'
By Craig R. Waters | May 1, 1983
Say that fast 600 times, and you'll have some idea of what it's like to handle explosive employee growth. Read more
When Less Is More
By Inc. staff | Sep 1, 1988
Retailer test-sells a smaller number of new products in order to avoid an unsalable inventory. Read more
By Inc. staff | Nov 1, 2006
Following the Leaders As always, I really enjoyed the Inc. 500 issue. I read this year's issue cover to cover in one night. It was a great read,... Read more
Thank You for Sharing
By Anne Stuart | Dec 1, 2002
A consulting group learns to exploit its information riches by weaving a sophisticated intranet into workers' lives. Read more
Letters
By Inc. staff | Feb 1, 1988
Not So Hard To Swallow I loved John Case's review of Tom Peters's new book, Thriving on Chaos ("Hard to Swallow," Required Reading, Nove... Read more
Learn To Delegate
By Sara Delano | Jun 1, 1981
If your secretary's performance is unsatisfactory, it may be that you give unclear directions or don't know how to utilize his or her talents. The G... Read more
May I Help You?
By Ellen Neuborne | Jan 1, 2006
New live-chat software helps Web merchants convert browsers into buyers. Read more
May I Help You?
By Ellen Neuborne | Jan 1, 2006
New live-chat software helps Web merchants convert browsers into buyers. Read more
Practice Teachers
Oct 21, 1999
At DigitalMoon Learning Studios, a Norwalk, Conn., company that conducts Macintosh training, prospective trainers and salespeople need more than good inte... Read more
Silicon Steppe
By Craig R. Waters | Jan 1, 1984
The prevailing winds of technological change may blow from West to East, but a growing number of U.S. companies are riding the countercurrents, turning co... Read more
Roadside Research
By Elizabeth Conlin | Apr 1, 1990
Before opening a new store, Stew Leonard conducted a market research test along the roadside in Danbury, CT. Read more
What's Next: The Monster Dilemma
By David H. Freedman | May 1, 2007
Posting jobs on the Web is easy. It's sifting through hundreds of resumés that's a pain. Read more
The Monster Dilemma
By David H. Freedman | May 1, 2007
Posting jobs on the Web is easy. It's sifting through hundreds of resumés that's a pain. Read more
Masters of the Ordinary
By Anne Murphy | Oct 1, 1993
How four companies made the Inc. 500 by putting extraordinary thinking into building an ordinary business. Read more
A Buyers Guide To Personal Business Software
Nov 1, 1981
Vendor Program *(Price **) System Requirements DATA MANAGEMENT ASHTON-TATE dBASE II ($700) 48K ... Read more
Dropping Back In
By Stacy Perman | Jun 1, 2004
A few college students have special extracurricular activities: running their own companies. They're former dropouts dropping back in. Read more
Fame
By Paul B. Brown | Aug 1, 1988
Profiles of celebrity CEOs and the repercussions of recognition and publicity. Read more
An Excellent Question
By Tom Peters | Dec 1, 1984
The author of In Search of Excellence answers the 10 questions most frequently asked about his book. Read more
Pay-as-you-go Pr
By L.M.S. | Jan 1, 1984
A little public relations was just what David X. Manners Co. needed, and -- as luck would have it -- PR was Manners's stock-in-trade. For 17 years, the ti... Read more
The Inc. Second 100
By Bradford W. Ketchum | Jun 1, 1981
The runners-up to the 1981 INC. 100 are more profitable, more productive, and more stable. Read more
Techniques: Microcases
By Alessandra Bianchi | Mar 15, 1998
How two companies solved problems with technology. Topics include developing a system for managing pet kennels and off-the-shelf software for tracking invent... Read more
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