Norwalk


Benchmark: Business-Continuation Planning

Some data showing 71% of small-business owners have small-business-continuation plans and who provided the plans.  Read story

Network: October 1989

Network new queries.  Read story

Pushing the Customer-Service Envelope

Two executives relate stories of how pushing the limit on customer service paid off for their companies.  Read story

Over-the-Top Customer Service

Pushing the limits of customer service may not be a part of your marketing plan. It's not a tactic -- it is a philosophy, a principle, and an attitude tha...  Read story

How to Use an Acoustic Coupler

People who have tried them, curse them. They're seen as bulky, clumsy, and decidedly low tech. Yet acoustic couplers are about the only way to ensure that...  Read story

The 2001 Inc Web Awards: Winners

The winners of the third annual Inc Web Awards.  Read story

Revamp Your Annual Meeting

How to give a meeting meaning and how to choose a marketer.  Read story

Making Cell Phone Usage Pay Off

Relying on employees to have their own mobile devices and plans, and letting them expense their business usage, can be expensive. To avoid the high costs, bu...  Read story

Lines Of Communication

An in-house TV station, the ultimate company newsletter, morning sing-alongs -- some CEOs will do just about anything to keep in touch with employees.  Read story

Hiring: Employee Auditions

Two managers explain how they are using employee auditions to fill various postitions.  Read story

The School of Hard Knocks-Condensed

Training offered by management-simulation programs.  Read story

FASB Limits Stock Options

What new stock option rules mean for you.  Read story

Upstarts: New-Biz Watch

A look at Mark Begelman's MARS, a music and recording superstore that encourages customers to touch the merchandise, plus four shorter articles about the ret...  Read story

Sign Of The Times

Businesses move into empty banks, taking advantage of the drive-in windows.  Read story

Road-Show Auditions

At Microtraining Plus, a Macintosh-training company in Norwalk, Conn., prospective trainers and salespeople need more than good interviewing skills and gl...  Read story

Intrapreneurship (sic) Corporate Creativity

Entrepreneurship. You can almost see the shudders -- and the hunger -- that word produces in the heart of corporate America. Picture Exxon Corp. hea...  Read story

'recruit, Intervies, Hire, Train. Recruit, Interview, Hire, Train.'

Say that fast 600 times, and you'll have some idea of what it's like to handle explosive employee growth.  Read story

When Less Is More

Retailer test-sells a smaller number of new products in order to avoid an unsalable inventory.  Read story

Mail

Following the Leaders As always, I really enjoyed the Inc. 500 issue. I read this year's issue cover to cover in one night. It was a great read,...  Read story

Letters

Not So Hard To Swallow I loved John Case's review of Tom Peters's new book, Thriving on Chaos ("Hard to Swallow," Required Reading, Nove...  Read story

Thank You for Sharing

A consulting group learns to exploit its information riches by weaving a sophisticated intranet into workers' lives.  Read story

Learn To Delegate

If your secretary's performance is unsatisfactory, it may be that you give unclear directions or don't know how to utilize his or her talents. The G...  Read story

Practice Teachers

At DigitalMoon Learning Studios, a Norwalk, Conn., company that conducts Macintosh training, prospective trainers and salespeople need more than good inte...  Read story

May I Help You?

New live-chat software helps Web merchants convert browsers into buyers.  Read story

Silicon Steppe

The prevailing winds of technological change may blow from West to East, but a growing number of U.S. companies are riding the countercurrents, turning co...  Read story

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Note: This table may be divided, and additional information on a particular entry may appear on more than one screen. Rank ...  Read story

Roadside Research

Before opening a new store, Stew Leonard conducted a market research test along the roadside in Danbury, CT.  Read story

A Buyers Guide To Personal Business Software

Vendor Program *(Price **) System Requirements DATA MANAGEMENT ASHTON-TATE dBASE II ($700) 48K ...  Read story

Masters of the Ordinary

How four companies made the Inc. 500 by putting extraordinary thinking into building an ordinary business.  Read story

What's Next: The Monster Dilemma

Posting jobs on the Web is easy. It's sifting through hundreds of resumés that's a pain.  Read story

An Excellent Question

The author of In Search of Excellence answers the 10 questions most frequently asked about his book.  Read story

Fame

Profiles of celebrity CEOs and the repercussions of recognition and publicity.  Read story

Dropping Back In

A few college students have special extracurricular activities: running their own companies. They're former dropouts dropping back in.  Read story

The Inc. Second 100

The runners-up to the 1981 INC. 100 are more profitable, more productive, and more stable.  Read story

Pay-as-you-go Pr

A little public relations was just what David X. Manners Co. needed, and -- as luck would have it -- PR was Manners's stock-in-trade. For 17 years, the ti...  Read story

Techniques: Microcases

How two companies solved problems with technology. Topics include developing a system for managing pet kennels and off-the-shelf software for tracking invent...  Read story

Mail

This month's letters to the editor.  Read story

The New Software: A Powerful Ally

These little disks can help you analyze finances and manage information.  Read story

Borrowing For Teddy Bears

For this maker of stuffed animals, the way to the peaceable kingdom was on the back of a "low floater."  Read story

Personalized Wisdom

One CEO's system for summarizing information gleaned from books on business.  Read story

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