Patricia Seybold on Setting Up an Online Forum
Technology expert Patricia Seybold on soliciting customer feedback online through an online forum Read story
Technology expert Patricia Seybold on soliciting customer feedback online through an online forum Read story
Patrcia Seybold, author of The Customer Revolution: How to Thrive When Customers Are In Control explains how companies can stay afloat in a world wh... Read story
How to decide if you need word processing, where to find the right equipment, and what to ask before you buy. Read story
When is a good time to start giving back? Right now, says the CEO of Canyon Ranch. Read story
During these soft economic times, small businesses are uniquely positioned to offer something that many lumbering giants can't: peerless customer service. He... Read story
The winners of the third annual Inc Web Awards. Read story
CRM as a Customer Service Tool Customer relationship management (CRM) providers have tailored their offerings for the small busin... Read story
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