Patricia Seybold Group


Tapping the Community Pool

By Jason Del Rey |  Jul 1, 2008

Online communities let you see what's on your customers' minds.  Read story

Start with Nothing

By Emily Barker |  Feb 1, 2002

Greg Gianforte, founder of $30-million RightNow Technologies Inc., learned that bootstrapping is not simply about pinching pennies and cutting costs. Smart b...  Read story

How to Use Customer Relationship Management Software

CRM as a Customer Service Tool Customer relationship management (CRM) providers have tailored their offerings for the small busin...  Read story

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