Patti Freeman Evans

Attention, Shoppers

By Jennifer Gill | Apr 1, 2006

Price-comparison ads help businesses lure consumers away from the sites of their rivals. Read story

The Zappos Way of Managing

By Max Chafkin | May 1, 2009

How Tony Hsieh uses relentless innovation, stellar customer service, and a staff of believers to make Zappos.com an e-commerce juggernaut -- and one of the m... Read story