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Patty Glass


Recent Articles about Patty Glass

I Never Know How to Start a Cold Call. Any Advice?

An art consultant shares her strategy for making cold calls.  Read more

Good Humor for Cold Calls

Patty Glass, the owner of a $600,000 art consultancy in Cincinnati, finds she gets good results on the phone by coming clean right away. Here's one variat...  Read more

CEO's Notebook

CEOs give advice on retaining valuable employees, improving customer service, improving morale in a stressful workplace, and improving cold-call results.  Read more

Index

A comprehensive guide to companies, organizations, and individuals featured in the January issue.  Read more

Index

A comprehensive guide to companies, organizations, and individuals featured in the March issue.  Read more