The Keys to Great Customer Service
At a time when the economy is hitting a rocky patch, companies are being careful about hiring, and every expense falls under the microscope, it can be eas... Read more
Paul Brown
Recent Articles about Paul Brown
Re: How to Get Your Book Published
By Paul B. Brown | Feb 1, 2002
Think you've got the making of the next blockbuster business best-seller? Take it from a pro: it's not as easy as it looks. Read more
Financial-Planning Know-how
By Jill Andresky Fraser | Mar 1, 1993
Ordering instructions for two personal financial guides. Read more
Between Hard Covers;
Jun 1, 1988
INC. senior writer Paul B. Brown's Marketing Masters: Lessons in the Art of Marketing is now in bookstores. Drawing on half a dozen case histories, the b... Read more
What Employees Want
By Paul B. Brown | Nov 1, 1988
Most employers underestimate the concerns of their employees. Read more
Book Value: Marketing for Mavens
By Inc. staff | Dec 1, 2000
Inc. 's reviewer examines several books that explore issues of marketing and branding. Read more
Index
By Inc. staff | May 15, 1998
A comprehensive guide to companies, organizations, and individuals featured in Inc.'s 1998 State of Small Business issue. Read more
Mail: April 2002
By Inc. staff | Apr 1, 2002
Readers react to articles from recent issues of Inc magazine. Plus, an update on KaBloom, the "Starbucks of flowers." Read more
40 Ways to Cut Your Losses
By Paul B. Brown | Jul 1, 1990
40 cost cutting tips to boost profits. Read more
Modern Times
By Paul B. Brown | Aug 1, 1989
Surprisingly, the technological revolution hasn't added more time to the average managerial work week. Read more
The 1987 Inc. 500;
Dec 1, 1987
THEY ARE, IN MANY WAYS, A MICROCOSM OF THE American economy -- a reflection of its variety, testimony to its volatility, the symbol of its vibrancy and st... Read more
They Were the Best of Times, They Were...Oh, You Know
By Inc. staff | May 15, 1999
Contributors to the 20th Anniversary issue proffer what they consider to be the finest--and darkest--hours of the past two decades. Read more
It's a Great Place to Work
By John Case | Sep 1, 1988
Guide and resources on maintaining a productive, motivated work force. Read more
Clueless
By Paul B. Brown | May 15, 1998
A business journalist describes how he thought he was an expert on start-up companies--until he went to work for one. He learned of the unforeseen roles each... Read more
Counting Chairs
By Paul B. Brown | Dec 1, 1989
More universities are appointing endowed chairs in the field of entreprenuership. Read more
Index
By Inc. staff | Mar 1, 2001
A guide to many of the companies, organizations, and individuals featured in the March 2001 issue of Inc. magazine. Read more
By Inc. staff | Jan 1, 2002
Readers react to articles from the October and November issues of Inc, including Joseph Rosenbloom's "For Sale: The American Dream," Julie Bick's "The New Fa... Read more
A New Leaf
By Paul B. Brown | Aug 1, 2001
Can you really learn to think differently? According to three new books, the answer is yes. Read more
The Message Behind the Buyouts
By George Gendron | Jun 1, 2001
Inc. 's editor-in-chief explains why now is a great time to buy out your boss. Read more
One Man's Meat
By Paul B. Brown | Dec 1, 1988
Supplier of discontinued china and crystal finds that natural disasters promote good business. Read more
Book Value: Partners in Change
By Paul B. Brown | Jun 1, 2001
Employees could stifle change if you let them. Here are some books that advise you how to get workers to buy in to new initiatives. Read more
Book Value: The Ultimate Biz Toolbox
By Paul B. Brown | Mar 1, 2001
Two new books can help your staff better understand your business. And that might make you more money. Read more
Written Any Good Books Lately?
By Dan McGinn | Feb 1, 2006
More CEOs are putting pen to paper, turning the book into a new kind of business card. Read more
In Search Of The Above Average
By Paul B. Brown | Jul 1, 2001
Tom Peters got us all hot for excellence. But when we strive to achieve it, a new book argues, we're prone to certain pitfalls. Read more
Here Comes The Neighborhood
By David L. Birch | Mar 1, 1990
A listing of nine high-growth neighborhoods in and around older, slower-growth cities. Read more
Book Value: So You Say People Are Your Most Important Asset
By Paul B. Brown | Oct 1, 2000
According to some recent books, thinking of people as just another asset is a mistake. Plus: What Tim Keyes of Aim Technologies reads. Read more
A Sad Day for Shopping Malls; Naked Pizza Scores Again
By Kasey Wehrum | Sep 16, 2009
Jack Ma's grand ambitions . Read more
Postscripts
By Peter Chopelas | Jul 1, 1988
Patagonia is able to ignore the fundamental precepts of direct-mail marketing because it is not a mail-order business. Its success is due to a highly ded... Read more
Book Value: Managing Creativity
By Paul B. Brown | Jan 1, 2001
Inc. 's reviewer looks at several books on topics related to creativity in your business. Read more
How to Deal with Your Bankers
By Paul B. Brown | Feb 1, 1990
Advice on how to charm a bank, securing a line of credit for a small business, choosing a loan officer, and determining whether a bank is solvent. Read more
Book Value: Coaching Success
By Paul B. Brown | Feb 1, 2001
Several books explore how business leaders can learn from the strategies employed by successful sport coaches. Read more
Seven Steps to Heaven
By Paul B. Brown | Oct 1, 2001
Funding for entrepreneurial businesses has completely dried up, right? Wrong. Angel investors -- long a tried-and-true source of capital for young businesses... Read more
Book Value
By Paul B. Brown | Nov 1, 2000
Several new books purport to offer readers a more fulfilling life. The common theme? If you're not happy, it's your own damn fault. Read more
Book Value: As God is My Witness
By Paul B. Brown | Apr 1, 2001
A spate of recent business books implore CEOs to ask "What would Jesus do?" An unearthly consideration of books that claim divine inspiration. Read more
Book Value: Welcome to the New Economy, Act III
By Paul B. Brown | Nov 15, 2000
Dot-coms have discovered that they have to make money, and the Fortune 1,000 have learned that e-commerce isn't all that hard. What happens now? Thr... Read more
Book Value: Welcome to the New Economy, Act III
By Paul B. Brown | Nov 1, 2000
Dot-coms have discovered that they have to make money, and the Fortune 1,000 have learned that e-commerce isn't all that hard. What happens now? Three... Read more
Homage To Patagonia
By Thomas J. Tucker | Jun 1, 1988
Your article should have put more emphasis on Patagonia's superb service, which I discovered in 1982, when I was preparing for a trip to Mount Everest. A... Read more
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