Is Social Media Really Worth Your Time?
A new survey shows half of small businesses are unconvinced about the medium's popularity -- and whether it should be used to find customers. Read more
RatePoint Inc.
Recent Articles about RatePoint Inc.
Retailers Staffing Up for Holidays
An expected sales slump has many store owners beefing up customer service to attract shoppers. Read more
Tools Provide Online Reviews and Drive Business
Web widgets offered by sites like RatePoint help small business owners gain important insight into customer satisfaction. Read more
Tell Us What You Really Think
Collecting customer feedback. Read more
How to Take Advantage of Online Review and Answer Sites
A look at using customer forums and review sites such as Yelp to generate sales, tips on responding to negative feedback, plus how and why to make it simple ... Read more
How to Get Customer Referrals
Word of mouth is a powerful tool for building your business -- and the right words are key to obtaining it. Read more
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