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SAS AB


Recent Articles about SAS AB

The Art of Loving

The CEO of Scandanavian Airlines stresses strong communication within his organization.  Read more

Take The Pain Out Of Air Travel

Seasoned fliers know how to fight the discomfort of today's airborne cattle cars.  Read more

Take The Pain Out Of Air Travel

Seasoned fliers know how to fight the discomfort of today's airborne cattle cars.  Read more

Mastering the Moment of Truth

At SurePayroll, we have always lived by the philosophy that employees should feel empowered to handle hard customer service situations without having to c...  Read more

Jet Stream E-mail

Frequent fliers can now hope to e-mail at 35,000 feet.  Read more

Wi-Fi in the Sky: Are We There Yet?

More business people are taking to the road these days, armed with all the tools they need to do their work -- PDAs, laptops, etc. So it pays to know a thing...  Read more

The "Always On" Economy

New, speedy data networks mean anyone can be reached anywhere at any time. See you on the videophone.  Read more

The "Always On" Economy

New, speedy data networks mean anyone can be reached anywhere at any time. See you on the videophone.  Read more

Desperately Seeking Leadership

Are you a real leader or (shudder) only a manager?  Read more

For Service, Please Hold

Inc. writer reviews seven new books on customer service.  Read more