Scott Cook


Customer Service: The Last Word

Profile of a software company whose quality and superb customer service result in word-of-mouth sales.  Read story

The Things We Love

Several executives comment on their favorite high-tech toys and gadgets.  Read story

Intuit's Scott Cook on Motivating Employees

Founder and chairman of Intuit, Scott Cook is responsible for that invaluable entrepreneurial aid, Quick Books. Here he talks about how to get the most out o...  Read story

Scott Cook, Intuit

because he learns, and teaches  Read story

The Ethics of Bootstrapping

Founder of Intuit discusses the pressure to cut ethical corners when a company's survival is at stake.  Read story

Everything Will Change

Perhaps the ultimate business tool is acceptance. Everything Will Change. Many of the changes will surprise you. If that sounds exciting, you're ready for th...  Read story

Customer Service: Beyond the Last Word

Senior writer John Case's account of how Intuit's handling of a customer service problem earned his admiration.  Read story

Network: October 1991

Network Resources.  Read story

The Ultimate Business Tune-up for Times Like These

In a tough economy with credit extremely tight, big investments are not an option for most companies. Yet no business can afford to stand still. We asked our...  Read story

Using Customers as Beta Testers

The best way to test your product is to share it early and often with potential end users. That's what the software company Intuit,in Menlo Park, Calif., ...  Read story

75 Reasons to Be Glad You're an American Entrepreneur Right Now

Here's our tally of the diverse ways the culture, the economy, and entrepreneurship's own history are combining to make this a great time--the best time, in ...  Read story

The Smart CEO's Reading List

Short reviews of business books recommended for the CEO.  Read story

Scott Cook of Intuit on Product Innovation

The key, says Intuit's founder, is to get everyone involved  Read story

8 Tips for Managing Staff Through Hard Times

Tips on keeping employees motivated despite cutbacks.  Read story

30 Great Entrepreneurs in Their Own Words

30 years of entrepreneurs speaking their minds  Read story

What It Takes to Break Through

An excerpt from Keith McFarland's eagerly awaited new book on how companies move beyond the entrepreneurial stage. Watch the grapefruit spurts!  Read story

Editor's Letter

You should have been in Savannah. Scott Cook, founder of Intuit, was there, talking about innovation and customer service on the main stage. Carl Schramm...  Read story

Portrait of a Telecommuter

The consulting firm the Gartner Group offers some averages about telcommuters as well as some predictions.  Read story

Ask Inc.

Whether college degrees matter; b-to-b telemarketing lives on.  Read story

Editor's Letter

Inc. has its heroes, and those of you who've been reading the magazine a while can probably name a few. Jack Stack, father of open-book manageme...  Read story

What They Do (and Don't) Teach You in Business School

An M.B.A. will help you run an established business, but it can't provide the real-world experience needed to run a start-up. A look at when an M.B.A. comes ...  Read story

What CEOs Will Admit Out of the Office

The crowd at the recent Inc. 500 conference talks about Hillary, health care, and more.  Read story

Twenty-Five Entrepreneurs We Love, Entrepreneurial Skills Article - Inc. Article

Inc. magazine goes behind the scenes with 25 entrepreneurs who best exemplify the extraordinary drive, creativity, and passion...  Read story

Small Talk

Various entrepreneurs share their thoughts on the changing role of small businesses in the U.S.  Read story

The Inc. Network

Reader to reader advice.  Read story

The Entrepreneur of the Year

Introduction and list of winners for Inc.'s 1992 Entrepreneur of the Year Award.  Read story

Norm the Obscure

One of America's most successful company builders -- Norman Waitt Jr. of Gateway -- remains relatively unknown.  Read story

Regional Entrepreneurs of the Year

A list of 1992's Regional Entrepreneurs of the Year.  Read story

Breaking Through

How companies just like yours mushroomed into powerhouses in their industries. A conversation with Keith R. McFarland.  Read story

The Anatomy of a Sale--Ours

Magazines know how to go after a story, but this one came to us. Inc. was recently the focus of a business drama with valuable lessons about what a ...  Read story

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