Stew Leonard's


Pushing the Customer-Service Envelope

By Phaedra Hise |  Jul 1, 1993

Two executives relate stories of how pushing the limit on customer service paid off for their companies.  Read story

Over-the-Top Customer Service

Jan 1, 1997

Pushing the limits of customer service may not be a part of your marketing plan. It's not a tactic -- it is a philosophy, a principle, and an attitude tha...  Read story

Super Marketer

By Stew Leonard |  Dec 1, 1985

Who is to argue with the methodology of a wealthy man . . . especially a productivity and profitability leader in the industry? I think Dick Gromer's ("S...  Read story

The Entrepreneur of the Year

By Tom Richman |  Jan 1, 1990

Profiles of the winners of Inc.'s first national company-building achievement award. (1989)  Read story

Fame

By PAUL B. BROWN |  Aug 1, 1988

Profiles of celebrity CEOs and the repercussions of recognition and publicity.  Read story

Upstarts: New-Biz Watch

By Marc Ballon |  Aug 1, 1998

A look at Mark Begelman's MARS, a music and recording superstore that encourages customers to touch the merchandise, plus four shorter articles about the ret...  Read story

Follow the Leaders

By George Gendron |  Feb 1, 1991

Inc.'s editor-in-chief revisits several CEOs featured in past articles to see how things are going.  Read story

Valuations 2004: What's Your Company Worth Now?

By Jim Melloan |  Aug 1, 2004

How, and by whom, valuations are established.  Read story

Roadside Research

By Elizabeth Conlin |  Apr 1, 1990

Before opening a new store, Stew Leonard conducted a market research test along the roadside in Danbury, CT.  Read story

At Their Knee

By Rifka Rosenwein |  Nov 15, 2001

Some Inc. 500 CEOs owe their success (at least in part) to mentoring from some very celebrated business icons. So what's Ted Turner really like as a ...  Read story

Personalized Wisdom

By Inc Staff |  Aug 1, 1988

One CEO's system for summarizing information gleaned from books on business.  Read story

Frank Lautenberg: My Biggest Mistake

By Mike Hofman |  Apr 1, 2001

Frank Lautenberg, cofounder of Automatic Data Processing Inc. and former U.S. senator from New Jersey, discusses an unwise acquisition.  Read story

Lines Of Communication

By Nelson W. Aldrich Jr. |  Jun 1, 1986

An in-house TV station, the ultimate company newsletter, morning sing-alongs -- some CEOs will do just about anything to keep in touch with employees.  Read story

Missions Impossible

By PAUL B. BROWN |  Jan 1, 1989

Profile of three start-up companies and their experiences in marketing new products.  Read story

Doubting Thomas

By Tom Peters |  Apr 1, 1989

Tom Peters discusses his experiences in the world of business and the nature of entrepreneurship.  Read story

What Chief Executives Read

By Martha E. Mangelsdorf |  Sep 1, 1990

Profiles of successful entrepreneurs, their favorite books, and how reading helps them run their companies.  Read story

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