University of Pittsburgh


A Policy Approach to Discord in the Workplace

Because workplace conflict may yield unpleasant consequences - litigation, unproductive strife, or, at theextreme, tragic acts of violence - it is often v...  Read story

You Get What You Pay For

An organizer of seminars realizes that people value information more if they have to pay for it.  Read story

WTO Protests Are a Sign of Labor's Power and Plight

Organized labor's widely publicized protests at the recent World Trade Organization meetings in Seattlereveal its dual situation in the United States and ...  Read story

It Takes a Cybervillage

An overview of three cities, Pittsburgh, Boulder, and Montreal, that experts believe could be hot spots for new-media industries.  Read story

What One Man Can Do

Bill Strickland is in the business of saving lives. After almost 40 years of teaching kids, training adults, and telling his story, he's looking to "franchis...  Read story

Republican Richard Thornburgh

A popular governor worries that while his party feuds over ideological concerns, Democrats will steal away with the issues of economic growth  Read story

The Un-manager

No ranks, no titles, nothing but profits. W. L. Gore Associates has an unusual approach to management structure -- none at all.  Read story

Fast Rising

Profile and analysis of an employee-founded bakery: the struggles to gain financing and customers.  Read story

Restoration Software

An Internet company seems an odd fit for a depressed former factory town. But since Shore.Net moved to Lynn, Mass., company and city have been riding each ot...  Read story

The Nonstop, 24-7 CEO Salesman

Pat Cavanaugh not only sells more than just about anyone in his industry but also manages a fast-growing company at the same time. What's his secret? A perso...  Read story

Extreme Managing

Jack Hartnett, head of 54 Sonic restaurants, demands that employees follow his orders unquestioningly and assumes responsibility for their personal and profe...  Read story

Diary of a Small-Company Owner

Part two of the journal of a company owner, who, with the help of an outside board, struggles to grow her company.  Read story

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