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The Real Meaning of Quality
Quote from last published interview with the late W. Edwards Deming. Read more
W. Edwards Deming
Recent Articles about W. Edwards Deming
The Power of Purpose
How can a statistician working in Japan over fifty years ago help your business? You'd be surprised. Read more
Ensure the Quality of Your Information Systems
Improving Data Warehouse and Business Information Quality by Larry P. English John Wiley & Sons, 518 pages, $44.... Read more
The Real Deming
Inc's editor-in-chief offers a quote from W. Latzko and D. Saunders' book, Four Days with Dr. Deming. Read more
Quality Control
Related Terms: ISO 9000 ; Read more
5 Ways to Improve Quality
Whether you sell a product or a service, these five steps will help you ensure that you are constantly improving the way you do business--to the delight of y... Read more
To Lead or Not to Lead?
Power Plays by John O. Whitney and Tina Packer Simon and Schuster, 2000, 316 pages, $26 A number of recent bu... Read more
Confessions of a Ghost
A best-selling ghostwriter explains the making of business books, and what you don't want to know about it. Read more
Interviewing Geoffrey Moore: Great Business Books
This article is Part 1 of an 8 part series . Geoffrey Moore ... Read more
The Timelessness of Deming
If ever you start thinking you've got hurdles to overcome, remember Japan. At the end of WWII, companies there were facing badly damaged infrastructure, l... Read more
Driving A Hard Bargain
DOING BUSINESS WITH BIG BUSINESS ISN'T AS SIMPLE AS IT USED TO BE. BUT THE PAYOFFS ARE STILL ENORMOUS. Read more
Zero-Defect Management
One quality expert's advice: start running your company differently. Read more
On Second Thought
We throw away all sorts of things -- automobiles, washing machines, air conditioners. The apostles of remanufacturing believe we can pick up the pieces and p... Read more
A Skimmer's Guide to the Latest Business Books
The Age of Heretics: A History of the Radical Thinkers Who Reinvented Corporate Management , by Art Kleiner; Jossey-Bass; August 2008. Read more
The Classics
A noted author offers readers a guide to the best business and management books of all time. Read more
The Smart CEO's Reading List
Short reviews of business books recommended for the CEO. Read more
The Preventive Corrective-Action Report
Several managers explain how they created a CAR form designed to support ISO 9000 guidelines. Read more
Books That Transform Companies
Profile of a company that promotes teamwork and open communications by sharing books. Read more
Management by Objectives
Management by objectives is a technique applied primarily to personnel management. In its essence it requires deliberate goal formulation for periods of t... Read more
No Experience Required
By surrounding herself with experts, can this business owner write a success story with her obscure tea drink? Read more
Letter To The Editor;
ARECENT NEW YORKER CARTOON pictures a blackboard bursting with obscure mathematical formulations. One scientist, looking at the board, says to a colleagu... Read more
Quality Circles
Related Terms: Quality Control A quality circl... Read more
Total Quality Management (TQM)
Related Terms: ISO 9000 ; Read more
At Their Knee
Some Inc. 500 CEOs owe their success (at least in part) to mentoring from some very celebrated business icons. So what's Ted Turner really like as a ... Read more
Creators of the New Economy
A look at why, in the new economy, amateur entrepreneurship is over, and how the professionals are now in control. Read more
Scoring on the Rebound
Sales at SurfSoft Inc., a 1998 Inc 500 winner, faltered until CEO Chuck Hickey picked up "The Deming Management Method" by Mary Walton. The book tau... Read more
What Ever Happened to the Class of 1983?
Profile of Inc. 500 companies from 1983. Read more
Quality Begins At Home
Zero defects? Acceptable quality levels? If only the gurus of quality control knew what it really takes to turn around a manufacturing operation. Read more
Magnificent Obsession
Company founder obsesses over quality control and spends millions on patent protection, all to keep his product unique. Read more
It Takes All Kinds
Herb Stokes knows how to make diversity work for his $6-million company. Now he's on a mission to make it work for the rest of corporate America as well. Read more
Therapist to the New Economy
Profiles of various businesspeople who have embraced the teaching of Stephen Covey, and why. Read more
Growing Up as a CEO
After eight years of unbroken business success, Walter Riley found out he wasn't the leader he thought he was. Read more
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