Westport


Receivables;

If you do business with Fortune 500 companies, you know how hard it is to get them to pay their bills in anything less than 60 days. But slow payment is ...  Read story

A Small Price to Pay

Long-term care coverage makes growing old a little bit easier.  Read story

The Controversial Career and Stunning Success of Martha Stewart

The story of the richest self-made businesswoman in America.  Read story

How To Get A Fix On Free Ad Dollars

Companies are dreaming up new ways to spend co-op advertising dollars -- and reaping the rewards of greater exposure.  Read story

Parley for Profit

Savvy negotiating pays off; the one thing more painful than PowerPoint; hammering home the value of a sound business plan.  Read story

1,001 Examples of Great Customer Service

Authors Donna Greiner and Theodore B. Kinni document and share the best practices in customer service from a wide array of businesses in their book.  Read story

Offering Personalized Customer Service with CRM Software

Jack Mitchell offers advice on using CRM software to provide personalized customer service  Read story

The Hype About Home Businesses

A look at some data that shows the trend toward home business continues and may be growing faster than expected.  Read story

Index

A comprehensive guide to companies, organizations, and individuals featured in the November 1998 issue.  Read story

Go Glossy: How to Create a Beautiful Branding Tool on a Budget

Custom publishing, once considered the marketing wave of the future, has not lived up to its early promise. The problem is often the heavy cost of produci...  Read story

Contributors

Michael Edwards photographed the people of Commonwealth Worldwide Chauffered Transportation (see the story Read story

Retire in Style

Here's a shocker: according to a 1997 study by the accounting firm Coopers & Lybrand (now PricewaterhouseCoopers), the most common executive perk in Ameri...  Read story

Sign of the Times: Power Bibs

A quick look at a terry cloth and nylon product used to avoid spilling food and drink on clothes--Lapalong.  Read story

Low-Tech Winners in an On-Line World

A look at several entrepreneurs who are seeking emerging opportunities in the on-line market.  Read story

Retire in Style

Here's a shocker: According to a 1997 study by the accounting firm Coopers & Lybrand (now PricewaterhouseCoopers), themost common executive perk in Americ...  Read story

To Market, To Market

Procter Gamble veteran James McManus has an uncanny ability to analyze consumer behavior and parlay his findings into a variety of sucessful vent...  Read story

With A Little Help From Your Friends

Negotiating the sale of your company is too important to leave to the professionals -- or to yourself.  Read story

Make Them Pay!

Dealing with a client deadbeat; the pros and cons of operating in Mexico; a twist on the personal asset loan guarantee.  Read story

Plan? What Plan?

If you had eyes like Paul Newman's, you wouldn't need a business plan, either.  Read story

Statistics Can't Tell You Where To Do Business

All companies have different needs. That's why studies of the so-called business climate don't mean much.  Read story

Smart Marketing to Kids

Forming a kids' club to market to children.  Read story

The Talk Of The Inc. 500

Thoughts on the 1992 Inc. 500 conference.  Read story

CEO's Notebook

CEOs give advice on building a brand through custom publishing; limiting your number of all-staff functions; maximizing brainstorming sessions; and advertisi...  Read story

CRM: Software as a Customer Service

The availability of customer relationship management packages for the small and mid-size business market is growing, particularly in the on-demand or softwar...  Read story

Selling Your Business

Advice on preparing to sell your company. Tips include choosing the right type of buyer, avoiding a costly audit, and dealing through brokers and other inter...  Read story

End of the World As We Know It

What will happen to your computer when the year 2000 is ushered in. Experts tell what to look for.  Read story

Beyond the Wall

Call it wall power. Two young Connecticut entrepreneurs have figured out how to crack the $30 billion dollar college market by delivering advertise...  Read story

The 50 Most Active Venture Capitalists

Note: This table may be divided, and additional information on a particular entry may appear on more than one screen. Time from first contact ...  Read story

The Farm Team

An acquirer cultivates a "farm team" of promising young companies not yet ready for acquisition.  Read story

What Business Would You Start?

If you were to launch a business today, what would it be? That's the question Inc recently posed to some of the sharpest minds in the business world...  Read story

Marketing Wiz;

Most companies focus too much on the mousetrap and not enough on the mousetrap buyer, says this one-man conglomerate with a sharp eye for new business opport...  Read story

Bill's Excellent Adventure

Suddenly, Microsoft cares. If you run a small business, this may be just what you've been waiting for.  Read story

Fame

Profiles of celebrity CEOs and the repercussions of recognition and publicity.  Read story

Upstarts: Sale of Modern Music Keyed to Customization

CDuctive, an online music retailer, allows shoppers to customize CDs. Also, several shorter articles about companies that provide mass customization of blue ...  Read story

CEO's Notebook

CEOs give advice on: identifying good leaders among your own staff; the benefits of offering an executive retirement plan; helping workers relax; and getting...  Read story

Margin Management

Frustrated with trying to run your company on a budget? Jim McManus has a better way: focus on gross margin.  Read story

How To: Grow a Product-Based Business

Advice on how to develop a business around a product idea.  Read story

Photo Opportunities

Nick Graham, founder of Joe Boxer, gives his singular take on the art of calling attention to yourself and your company.  Read story

When Your Neck Is On The Line

Should a leading tiemaker cope with a market slump by putting his own neck on the line?  Read story

Intelligent Money

A strategy for getting not just money but helpful advice from private investors.  Read story

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