Communications Software


How Google Voice Helps Me Run My Start-up

An entrepreneur's review of Google Voice

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Recent Articles about Communications Software

5 Reasons You Need Google.Voice

As of this week, Google Voice is now available for everyone. What a long and strange journey it has been for this one. Google Voice was not born in Google...  Read more

Is Google Voice Ready for Prime Time?

The good: Powerful features, no cost at all. The bad: No support, occasional outages, no guarantee of future service. Here’s what you need to know about us...  Read more

Avaya Launches Customer Service Tools

The company unveils new IP telephony and video customer-service applications.  Read more

AltiGen, VoSKY to Offer Call Center Skype Apps

The new VoSKY Exchange VoIP application gateway provides a new remote agent.  Read more

3CX Upgrades VoIP Phone System

Microsoft (NASDAQ:MSFT) Gold Partner 3CX released version 5 of its software-based VoIP PBX phone system for Windows. 3CX Phone System for Windows offers ...  Read more

The Basics: How Email Works

A simple guide to how electronic messages are created and sent across the Internet.  Read more

Combining Voice and Data Networks

IP-PBX systems can help cut your telecommunication costs while making your small or mid-size business more productive.  Read more

Which Web-Mail Program Is Best for Business?

A comparison of Gmail, Hotmail, and Yahoo! Mail to determine how they measure up in critical areas for business usage, from storage to ease of use.  Read more

Do you need a workplace IM policy?

Protecting your company’s network and reputation are only two of the reasons you need to implement instant messaging guidelines in the workplace.  Read more

The Best Instant Message Programs for Business

Forget the IM services from AOL, Yahoo! or MSN. These programs were created specifically for business.  Read more

Can Instant Messaging Work for Business?

As popular as IM is, it still has limitations and security risks. Should you spend money on a business IM service?  Read more

Is Instant Messaging an Instant Menace?

IM, e-mail's little brother, isn't just for teenagers anymore. But it's not completely housebroken.  Read more

Software Buyer's Guide

Self-service: buy the right system.  Read more

IM Product Sampler

A list of free and commercial-grade IM products.  Read more

Using iChat

A friend of mine wanted to put together a present for her 90 year old father, an iChat 3 way video conference between her, her brother and her father. Sh...  Read more

Trend Micro Launches E-Mail Encryption Solution

The new solution offers automated policy-based encryption for e-mails.  Read more

IM Shorthand -- Kewl

Instant Messaging has become a key way that people communicate in business. But you need to talk the talk.  Read more

Three Low-Cost Video Chat Services

Business-friendly videoconferencing from TokBox, ooVoo, and Skype  Read more

What You Need To Get On-line

To use on-line databases, you need either a so-called communicating terminal or a microcomputer, modern, and communications software. If your micro doesn'...  Read more

Intuit Contest Winner Offered Blue Tie E-mail

E-mail software provider BlueTie has plans to donate its e-mail software services to the winner of Intuit (NASDAQ:INTU) 's Just Start contest. As part of ...  Read more

Managing Your E-Mail: An Entrepreneur's Checklist

I'm an entrepreneur who runs several companies, and I'm invested in a number of others. I travel constantly, communicate regularly with hundreds of associ...  Read more

Managing Your E-Mail: An Entrepreneur's Checklist

I'm an entrepreneur who runs several companies, and I'm invested in a number of others. I travel constantly, communicate regularly with hundreds of associ...  Read more

My Favorite Tool for Avoiding Data Overload

Erik Kullenberg explains how he uses Threadsy to organize his e-mail and social networking accounts.  Read more

Tips for Choosing VoIP and Messaging Systems

Many small and mid-sized businesses are starting to realize the benefits of VoIP, but it is important to understand the types of procurement and deployment o...  Read more

3CX and Linksys Compliant

The integrated solution offers VoIP for the small businesses.  Read more

Getting the Message

The advantages and disadvantages of electronic mail.  Read more

First Person: Google Talk

Smart ROI Consulting's Kevin Hill on the benefits of Google Talk for business.  Read more

Cordless Phone with Internet Voice Calling

Nov. 9, 2006 -- Linksys, a division of San Jose, Calif.-based Cisco systems, is partnering with Yahoo Messenger to offer a cordless phone...  Read more

With Gmail Down, Users Turn to Twitter

Google's popular free e-mail service experiences a rare disruption  Read more

IM Is Here. RU Ready 2 Try It?

Instant messages -- those cryptic little on-line conversations -- are traveling from teenagers' computers into businesses like yours.  Read more

IM Is Here. RU Ready 2 Try It?

Instant messages -- those cryptic little on-line conversations -- are traveling from teenagers' computers into businesses like yours.  Read more

IM Legal Primer

Instant messaging is evolving into a serious business tool -- with serious legal and security risks as well.  Read more

NextPhase Introduces New Products

Versions of VOIP.CONNECT target pre-startup and existing small businesses.  Read more

Telanetix Upgrades Telepresence Video Quality

The enhanced tool offers better support for high-definition video.  Read more

Gmail Behaving Badly

Like almost everyone else I know under the age of 50, I switched over to Gmail almost as soon as I tried it. But lately, my Gmail account has been having ...  Read more

The Dog Ate My E-Mail: Part 2

In another column , I discussed some of the reasons e-mail messages don't always reach their i...  Read more

Free Videoconferencing on Dell's New SMB Laptops

Dell launched its new line of Vostro laptops today, which come with some pretty cool features. Most notably, if you get the optional webcam ($40), you'll ...  Read more

Outlook Vs. the Others: Business Email Clients

Microsoft's email application is widely used, but how does it stack up for business use when compared to other products?  Read more

Aastra Introduces IP PBX Phone System

The new system features self-provisioning of extensions and visual voicemail.  Read more

Buying Into Gmail

Google's Gmail , the free email service with one gigabyte of storage that is still in beta testing, continues to spa...  Read more