IM Product Sampler
A list of free and commercial-grade IM products. Read story
Communications Software
3CX Upgrades VoIP Phone System
Microsoft (NASDAQ:MSFT) Gold Partner 3CX released version 5 of its software-based VoIP PBX phone system for Windows. 3CX Phone System for Windows offers ... Read story
Avaya Launches Customer Service Tools
The company unveils new IP telephony and video customer-service applications. Read story
AltiGen, VoSKY to Offer Call Center Skype Apps
The new VoSKY Exchange VoIP application gateway provides a new remote agent. Read story
Is Instant Messaging an Instant Menace?
IM, e-mail's little brother, isn't just for teenagers anymore. But it's not completely housebroken. Read story
Software Buyer's Guide
Self-service: buy the right system. Read story
Trend Micro Launches E-Mail Encryption Solution
The new solution offers automated policy-based encryption for e-mails. Read story
How Google Voice Helps Me Run My Start-up
An entrepreneur's review of Google Voice Read story
What You Need To Get On-line
To use on-line databases, you need either a so-called communicating terminal or a microcomputer, modern, and communications software. If your micro doesn'... Read story
Intuit Contest Winner Offered Blue Tie E-mail
E-mail software provider BlueTie has plans to donate its e-mail software services to the winner of Intuit (NASDAQ:INTU) 's Just Start contest. As part of ... Read story
Managing Your E-Mail: An Entrepreneur's Checklist
I'm an entrepreneur who runs several companies, and I'm invested in a number of others. I travel constantly, communicate regularly with hundreds of associ... Read story
Getting the Message
The advantages and disadvantages of electronic mail. Read story
With Gmail Down, Users Turn to Twitter
Google's popular free e-mail service experiences a rare disruption Read story
3CX and Linksys Compliant
The integrated solution offers VoIP for the small businesses. Read story
Cordless Phone with Internet Voice Calling
Nov. 9, 2006 -- Linksys, a division of San Jose, Calif.-based Cisco systems, is partnering with Yahoo Messenger to offer a cordless phone... Read story
IM Is Here. RU Ready 2 Try It?
Instant messages -- those cryptic little on-line conversations -- are traveling from teenagers' computers into businesses like yours. Read story
IM Legal Primer
Instant messaging is evolving into a serious business tool -- with serious legal and security risks as well. Read story
The Dog Ate My E-Mail: Part 2
In another column , I discussed some of the reasons e-mail messages don't always reach their i... Read story
NextPhase Introduces New Products
Versions of VOIP.CONNECT target pre-startup and existing small businesses. Read story
Telanetix Upgrades Telepresence Video Quality
The enhanced tool offers better support for high-definition video. Read story
Email's Little Helpers
Microsoft Outlook may be the most widely used e-mail tool on the planet, but it's hardly perfect. That's why enterprising programmers have created dozens of ... Read story
Aastra Introduces IP PBX Phone System
The new system features self-provisioning of extensions and visual voicemail. Read story
E-Mail Newsletters: Formats That Work
Because most Internet users spend more time sending and receiving e-mail than doing anything else online, sending e-mail newsletters is one way to keep vi... Read story
Take Back Your Inbox
Does this scene sound familiar to you? Over a 24-hour period, I average about 100 spam messages, ten to fifteen e-mail newsletters, and dozens of personal... Read story
Polycom Launches Wi-Fi Phone
The SpectraLink 8002 phone is designed for small-business workplaces. Read story
Microsoft Enhances Smartphone Experience
The updates add desktop-grade Web browsing to Windows Mobile phones. Read story
Avaya to Use Broadcom's VoIP for IP Phones
Avaya (NYSE:AV) has decided to use the VoIP technology of Broadcom (NASDAQ:BRCM) to power two award-winning lines of its one-X Deskphone IP te... Read story
First Person: Google Talk
Smart ROI Consulting's Kevin Hill on the benefits of Google Talk for business. Read story
iBasis Upgrades Pingo Online Calling Service
iBasis (NASDAQ:IBAS) has added new features to its online calling service, Pingo, which will allow consumers and small businesses to make better use ... Read story
Intuitive Voice Technology Compatible With Citel VoIP Adapter
The move allows legacy handsets to connect to IVT's Evolution PBX platform. Read story
3CX Launches Enhanced Phone System
The latest version of IP PBX offers integrated 3CX Tunnel. Read story
Idearc Media, Multiplied Media to Offer IM Business Listings
Idearc Media (NYSE:IAR) has teamed up with Calgary, Canada-based Multiplied Media to deliver local business listings over instant messaging platforms... Read story
Nortel Offers VoIP for SMBs
Nortel (NYSE:NT) has unveiled a new suite of solutions intended to help service providers worldwide sell pre-tested VoIP services to small and midsiz... Read story
Microsoft, Concentric to Offer Hosted E-mail
The tool combines Office Outlook with Concentric's applications hosting platform. Read story
Verizon Launches Hosted E-mail Services
The service enables businesses to synchronize e-mail, calendars and other tasks. Read story
XO SIP Compliant With Cisco Smart Business
The service is now interoperable the Cisco Smart Business Communications System. Read story
XO Releases New IP Services Portfolio
XO Communications, a division of XO Holdings Read story
With Legal Outcome Still Uncertain, BlackBerry Owners Weary
BlackBerry users were no doubt unnerved this week by a Supreme Court refusal to hear an ongoing case between the device's maker, Research in Motion, and N... Read story
Things I Can't Live Without
An (almost) infinite playlist Read story
VoIP Comes Calling
It's not just for cheap long distance anymore. Read story
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