eMusic.com Inc.


Coping With Fury at a Price Hike

When eMusic raised prices, customers grumbled and threatened to leave. Was it too late to go back?

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Recent Articles about eMusic.com Inc.

eMusic's Bold Move

Customers were outraged by a price increase. Did the company learn its lesson?  Read more

Reader Mail: May 2010

The Blog Must Go On I understand that Joel Spolsky must make a choice about how to spend his time [Read more

Where are All the Women?

Sexism in Silicon Valley? When Candace Fleming tried to raise money for her start-up Crimson Hexagon in 2007, her industrial engineering degree fro...  Read more

Should Record Labels Abandon CDs?

In a recent report Nielsen projected that in 2010 digital music could jump to half of all album sales. Is it time for labels to ditch CDs?  Read more

The New Rules of Handling Customer Complaints

We've compiled eight expert tips for dealing with the toughest customers. Here's how it's done right.  Read more

Dispatches from the Web Economy

Quick takes on the Web economy's impact on the business world.  Read more

Dispatches from the Web Economy

Quick takes on the Web economy's impact on the business world.  Read more

Upstarts: MP3

MP3 technology is changing the way we listen to music. And as usual, where there's change, there's start-up opportunity. A look at several new companies that...  Read more

Upstarts: MP3

MP3 technology is changing the way we listen to music. And as usual, where there's change, there's start-up opportunity. A look at several new companies that...  Read more

What Makes Frank Run

In his quest to bring a revolutionary treatment to market, Boston entrepreneur Frank Reynolds aims to get the better of traumatic spinal cord injury. Again.  Read more