How to Conduct Field Research
Do you want to know what your customers really think of your company? Observe how they use your product or service in their own home or work environment to gain greater insight.
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Do you want to know what your customers really think of your company? Observe how they use your product or service in their own home or work environment to gain greater insight.
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How well do you know your customers? Here are some tips to accurately surveying your clients and putting that data to good use.
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A variety of techniques from online chats to video logs can reveal how people feel about your product or service and how you can improve it to make more money.
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A guide to using market research to understand who your customers are and what they want
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Knowing what your customers want and how they want it is essential to any business. Here's how to gather information through market research.
Read moreA CEO by the name of Mike Miller sent me an e-mail last week ribbing me about Inc. 's political bias, which he says is liberal. The latest exampl... Read more
Are you still using traditional focus groups? New techniques could help you discover what your customers are really thinking. Read more
Nature isn't the only one who abhors a vacuum. Most business people are similarly afflicted when confronted by an absence of information. Or at least we ... Read more
With effective market research, you can determine the need for your service, a product's likelihood to sell, target-market demographics, and desirable store ... Read more
A guide to effective market research, from online research to focus groups to counting customers. Read more
Offices & Operations mentor Mie Yun-Lee responds to the following question from an inc.com user: I know my business will benefit... Read more
As an entrepreneur in technology companies, I've spent my fair share of time digging out from common pitfalls entrepreneurs make. As a venture capitalist ... Read more
When Web-based Sapient Health Network was on the brink of failure, CEO Jim Kean quickly reinvented the entire company. A look at how cyberspace has spawned a... Read more
Forget focus groups and mail surveys; with constantly changing markets and ever-increasing competition, companies are finding new ways to determine what cust... Read more
Inc. readers react to articles from the July 1998 issue of Inc., including Christopher Caggiano's "Psycho Path" and Burton L. Visotzky's "Bible in the Boardr... Read more
Most people are aware of customer focus groups, in which customers are brought together and asked by a professional facilitator their opinions regarding a... Read more
A quick look at how two companies turned to technology to take a nontraditional approach to marketing. Read more
Working via electronic mail, market research company employs a flexible work force of graduate students. Read more
Survey chart of the top sources of market research for new products. Read more
Chart of money time spent by CEO's on market research. Read more
Chart on how effective market research is in finding new markets. Read more
New business designs an all-terrain portable computer. Read more
Company asks consumers to scan their groceries at home. Researchers later sell the information to other businesses. Read more
Company uses customer feedback from focus groups to hone its depth-sounding fishing device. Read more
Stripped of the gaudy language, market research is just information, and information is everywhere. For free. Read more
Market researcher Bob Ladner has gained an edge over his competitors by offering a money-back guarantee. Read more
Small groups can show you better ways to sell your product. Read more
Jim Stevens walked into the offices of HyperCreative Advertising feeling like one of the biggest frogs in the pond. He'd budgeted $100,000 for his new ad... Read more
"Product positioning" is a marketing technique intended to present products in the best possible light to different target audiences. The method is relate... Read more
How to use online market research tools, including search techniques, tips, and tools for using the Internet for researching your competition and market. Read more
With effective market research, you can determine the need for your service, a product's likelihood to sell, target-market demographics, and desirable store ... Read more
Communicating directly with the people who buy your product. Read more
A CEO by the name of Mike Miller sent me an e-mail last week ribbing me about Inc. 's political bias, which he says is liberal. The latest example... Read more
If you're truly willing to listen to - and act on - feedback, here's the way to do it right. Read more
So much information is available on consumer tastes in food that it can be a challenge to go from the "what?" of market research to the "so what?" and the... Read more
Marketing & Advertising mentor Jay Conrad Levinson responds: The least expensive marketing technique of all is to create a question... Read more
Market questionnaires are a form of quantitative, primary market research that can provide small business owners with specific information about their cus... Read more
Think inside the (restless, curious, eager) minds of highly accomplished company builders. Read more
Tips on bringing your invention to market, research and development, patents and more. Read more
John Malec and Gerry Eskin had a great idea for a new company. All they had to do was what no marketing-research firm had ever done before. Read more
The following is a case study on the psychology of entrepreneurs conducted by Saras Sarasvathy, a professor at the University of Virginia’s Darden School o... Read more
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