Co-founders, Thomas P. McGraw and Bill Wentworth, started the company with the goal of hiring the best people to provide the best service. "One of the keys to our success is that we only hiring high performance people," says McGraw, who credits the company's continued success to the work of his stellar staff. They're able to enjoy an extensive benefits package, but the biggest hit at the company is its work-from-home program that anyone who's been there for more than a year can enjoy.