The True Cost of a B-Player
Here's how mediocre employees can take down a business. Don't let it happen to you. Read more
Here's how mediocre employees can take down a business. Don't let it happen to you. Read more
When the Zipcar founder miscalculated her prices, there was only one way to salvage the situation: come clean to customers. Read more
Using stories to describe your product helps employees, customers, and press understand how it works in the real world. Read more
That first email is like a first impression on a hot date. Here's how to pique your customers' interest without being phony. Read more
If you want happy employees, then help them do their jobs faster and better. Here's how. Read more
The famed entrepreneur reveals the biggest business myth and what her personal theme song is. Read more
The new Nike ad proclaims "Winning Takes Care of Everything." But does it? Is this ad too much, too soon? Read more
These three tools will help you get more more subscribers, better engagement, more useful content on your website. Read more
Micromanagement could have a huge long- and short-term negative impact on your ability to be effective as a manager. Read more
An entrepreneur talks about tough choices, saying no, and embracing change. Read more
Getting customers to try a new product or service can be a challenge. Here's how to get them on board. Read more
Here are six ways to keep meetings short and sweet. Read more
With so many companies clawing for attention at conferences, here's how some managed to stand out from the crowd at SXSW. Read more
Women who want to lead have their work cut out for them. Here's how to fight unhelpful expectations--and keep your own standards firmly in place. Read more
Want to attract the A-players to work for your business? Here's what needs to be in the job description. Read more
What will help women founders seeking start-up financing? A focus on the investor return. Read more
What sort of message is the Yahoo CEO sending to her employees -- and to the future workforce? Read more
It's not easy for me to delegate, but our company needs a seasoned manager. What I've learned. Read more
The hardest-working, top-performing people are also the ones who need the most flexibility. Read more
Take a cue from other businesses that have excellent customer service and learn to incorporate those strategies into your business. Read more
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