Tony Hsieh describes exactly how he set up Zappos.com's hiring process to avoid bad hiring decisions.
Tony Hsieh: 'Hiring Mistakes Cost Zappos.com $100 Million'
By Allison Fass, Executive director, digital @ Inc. @alliefass
Nov 16, 2012
Tony Hsieh describes exactly how he set up Zappos.com's hiring process to avoid bad hiring decisions.