"We're hiring professionals," explains Carol Carroll of Grafton Staffing & Technology Services. "We know how to hire."

Grafton screens its own prospective employees for the traits needed to succeed in an open-book company. One tool: an 88-question personality profile measuring such factors as people's basic trust levels, sensitivity, and willingness to accept responsibility. Open-book management, says Carroll, works great with the right people - and won't work with people who aren't team players or who regard others with suspicion. Grafton's tool of choice is the Comprehensive Personality Profile, available in several different versions from Craft Systems Inc., 800-228-5866. "We researched several of these questionnaires and found this to be the best value."

Copyright 1999 Open-Book Management Inc.