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Amy Buckner Chowdhry's Articles

Amy Buckner Chowdhry

Author image for Amy Buckner Chowdhry
Amy is CEO of AnswerLab, a digital experience consultancy based in San Francisco and New York.
@amybuckner
Strategy

4 Ways to Simplify Your User Experience for Greater Returns

Customer Service

How to Win on the Customer Experience Battlefield in 2016

Vision 2020

3 Rules for Surviving Disruption

Innovate

Using Data: How to Understand the 'Why'

Technology

Next Place to Target Your Customers: Their Wrists

People

Walking Meetings: So Much More Productive Than You Think

Online Business

3 Tricks to Get in Your Customer's Head

Team Building

6 Strategies to Rally Your Troops

The Playbook

3 Ways to Get Inside Your Customer's Head

Company Culture

Want a Great Place to Work? 6 Tools to Make It Happen

Countdown: Holiday 2020

Increase Online Sales: A 10-Step Checklist

E-mail

7 Easy Ways to Fight Email Overload

Strategy

Win Your Digital Strategy Across Platforms: 5 Steps

Design

User Experience Best Practices: How Fitbit Gets it Right

Wire

How to Build the Next Instagram

Strategy

5 More Habits of Customer-Obsessed Companies

Strategy

5 Habits of Customer-Obsessed Companies

Customer Service

Delight Customers: Map How They Feel

Strategy

You Can Win Customers for Life

Strategy

Redesigning Your Website in 2012?

Lead

Be Like Netflix, Not BlockBuster