Amy Buckner Chowdhry's Articles
Amy Buckner Chowdhry
Amy is CEO of
AnswerLab,
a digital experience consultancy based in San Francisco and New York.
@amybuckner
Strategy
4 Ways to Simplify Your User Experience for Greater Returns
Customer Service
How to Win on the Customer Experience Battlefield in 2016
Vision 2020
3 Rules for Surviving Disruption
Innovate
Using Data: How to Understand the 'Why'
Technology
Next Place to Target Your Customers: Their Wrists
People
Walking Meetings: So Much More Productive Than You Think
Online Business
3 Tricks to Get in Your Customer's Head
Team Building
6 Strategies to Rally Your Troops
The Playbook
3 Ways to Get Inside Your Customer's Head
Company Culture
Want a Great Place to Work? 6 Tools to Make It Happen
Countdown: Holiday 2020
Increase Online Sales: A 10-Step Checklist
E-mail
7 Easy Ways to Fight Email Overload
Strategy
Win Your Digital Strategy Across Platforms: 5 Steps
Design
User Experience Best Practices: How Fitbit Gets it Right
Wire
How to Build the Next Instagram
Strategy
5 More Habits of Customer-Obsessed Companies
Strategy
5 Habits of Customer-Obsessed Companies
Customer Service
Delight Customers: Map How They Feel
Strategy
You Can Win Customers for Life
Strategy
Redesigning Your Website in 2012?
Lead
Be Like Netflix, Not BlockBuster