Debra Roberts, LCSW, helps savvy businesspeople navigate important conversations. She is an author, conversation expert, public speaker, and developer of The Relationship Protocol communication model. Her proprietary and practical approach to communication revolutionizes how we work together. It is at the core of The Communication Protocol, an online professional development program for teams. She is a columnist for Inc.com, has written for Business Insider and been featured as an expert on multiple media platforms, including The New York Times. Visit www.therelationshipprotocol.com.