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Jim McCann's Articles

Jim McCannE-Commerce Matters

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Jim McCann founded 1-800-FLOWERS.com and is a leading player in the gourmet food and gift baskets business. McCann steered the company into content and media by founding Celebrations.com, a social party-planning website. He is the author of Stop and Sell the Roses: Lessons From Business and Life and the audio book Talk Is (Not!) Cheap: The Art of Conversation Leadership.
@jim1800flowers
Grow

Put Down the iPhone (It Will Help Your Business)

People

3 Essential Workplace Conversations You're Probably Not Having

Customer Service

You're Probably Moving Your Business Too Fast

Know How

Planning for the Future Is Easy (If You Know Who to Share a Meal With)

Customer Service

Retailers: Think Past the Holidays to 2014

Social Media

Fueled by Mobile, Social Commerce is Going Into High Gear

Hardware

Bringing Balance to Entrepreneurial Life on the Road