Sarah Schafer's Articles
Sarah Schafer
Sales
Trend: Sales-Force Automation
Hardware
Are You Being Served?
Coping With Failure
Are You Being Served?
Online Business
Legislator's Agenda
Online Business
Have It Your Way
Human Resources
Battling a Labor Shortage? It's All in Your Imagination
Lead
Drop a Dime -- and More
Hardware
Is Your Data Safe?
Operations
Supercharged Sell
Hardware
Are You Being Served?
Operations
Managing Information: Beyond Horsepower
Hardware
High-Tech Hoods
Business Software
E-Mail Grows Up
Online Business
Block Buster
Human Resources
Human Resources: Putting IT to the Test
Online Business
Fax-Finding Mission
Operations
Marketing: Dialing for Dollars
Hardware
Cyberjockeys
Business Software
Digital Security
Sales
Software That Thinks
Advertising
Getting a Line on Customers
Customer Service
Marketing: Outta Site
Hardware
Fished Out
Hardware
Communications: Bulking Up
Online Business
In the Beginning Was the Word
Customer Service
Pricing: Getting a Move On
Hardware
Hardwear
Strategy
Creating An International Status Symbol: Lessons from Thump
Human Resources
Employee Reviews
Hardware
Any Questions?
Online Business
Will Your Web Page Fly in Japan?
Strategy
Marketing: Double Exposure
Online Business
Customer Service: Quick Recovery
Lead
A Space Pen Odyssey
Customer Service
Marketing: Informing Customers
Online Business
Security: Case Study -- On-Line Crime (Part 1)
Strategy
International: Finding Overseas Agents
Online Business
Resource: Firewalls Defined
Mobile
All Hooked Up and No One to Show
Hardware
Sharing Information: Better Than Fax