Susan Reilly Salgado's Articles
Susan Reilly Salgado
Culture Compass
Susan Reilly Salgado is the managing partner of Hospitality Quotient, Union Square Hospitality Group's organizational consulting business that helps companies beyond the food and beverage industry embrace hospitality as a business strategy.
@SusanRSalgado
People
You’re Leaving!? How to React when Employees Resign
Lead
This Is the Right Way to Handle a Departing Employee
Lead
The Art of Conducting a Great Employee Review
Customer Service
Being a Good Customer Gives Leaders an Advantage
People
The Ultimate Guide to Writing Employee Guidebooks
Work-Life Balance
The Best Holiday Gift To Give Your Team
Decision-Making
How to Put On Work Events That Everyone Loves
Decision-Making
How to Deal With a Toxic Employee
People
The Powerful Effect of Showing People Gratitude
Decision-Making
Want to Lead By Example? Start By Taking a Break
Strategy
The Smartest Ways to Prepare for Change
Female Founders 100
5 Tactful Ways to Unravel an Employee Arrangement
People
Why You Shouldn't Treat All Employees the Same
HR/Benefits
How to Turn a Good Hire Into an Excellent Employee
People
8 Ways to Hire Great Employees
Customer Service
How to Foster Authentic Relationships With Your Customers in 3 Steps
Writing a Mission Statement
5 Steps to Crafting Your Culture