Standard Inc. Logo
Susan Reilly Salgado's Articles

Susan Reilly SalgadoCulture Compass

Author image for Susan Reilly Salgado
Susan Reilly Salgado is the managing partner of Hospitality Quotient, Union Square Hospitality Group's organizational consulting business that helps companies beyond the food and beverage industry embrace hospitality as a business strategy.
@SusanRSalgado
People

You’re Leaving!? How to React when Employees Resign

Lead

This Is the Right Way to Handle a Departing Employee

Lead

The Art of Conducting a Great Employee Review

Customer Service

Being a Good Customer Gives Leaders an Advantage

People

The Ultimate Guide to Writing Employee Guidebooks

Work-Life Balance

The Best Holiday Gift To Give Your Team

Decision-Making

How to Put On Work Events That Everyone Loves

Decision-Making

How to Deal With a Toxic Employee

People

The Powerful Effect of Showing People Gratitude

Decision-Making

Want to Lead By Example? Start By Taking a Break

Strategy

The Smartest Ways to Prepare for Change

Female Founders 100

5 Tactful Ways to Unravel an Employee Arrangement

People

Why You Shouldn't Treat All Employees the Same

HR/Benefits

How to Turn a Good Hire Into an Excellent Employee

People

8 Ways to Hire Great Employees

Customer Service

How to Foster Authentic Relationships With Your Customers in 3 Steps

Writing a Mission Statement

5 Steps to Crafting Your Culture