Wendy Lea's Articles
Wendy Lea
Start-up Confidential
Wendy Lea is the CEO of
Get Satisfaction
, a social business platform that helps companies engage customers through transparent conversations that increase customer satisfaction, product insight, and enhance loyalty.
@WendySLea
Startup
Forget Luck: Try Planned Serendipity
Productivity
How to Get Everything Done. Really
Social Media
The New Rules of Customer Engagement
Motivation
A Better Way to Treat Your Employees
Customer Service
Fix Your First Impression
Hiring
3 Ways to Outwit Your Competition
Hiring
What's Love Got to Do With Business?