The future--the very near future--is about to give rise to what some experts are calling "Augmented Humanity."
Today, wearables, which incentivize and help us track healthy behavior, are already affecting workplace productivity.
But wearables promise to impact more than health, of course, and their applications will extend far beyond our never needing to pull our wallets out or use a room key in a hotel: Live data will be in the ether, socialized like floating currency. It will be available to remote customer service technicians everywhere, enabling customer coaching to be available in real time. Smartwatch wearers will receive a reminder when their approval is required on a deliverable. And sales teams will no longer need to pull out the laptop at a meeting and interrupt its flow.
Despite the Google Glass implosion, futurists like Faith Popcorn, the owner of Brain Reserve who is referred to as the "Nostradamus of Marketing," agree that wearable technology will be mainstream by 2020, as several major companies have recently announced new augmented reality headsets.
And soon, according to Popcorn, wearable technology will shift from external to internal. "Each of us will have microchips implanted in our brains," she says. "These chips will be able to auto-diagnose and auto-medicate for diseases, syndromes, and even bad moods."
Although they probably won't protect you from embarrassing verbal miscues, Popcorn predicts a scenario where, after a stressful day, your microchip reads your biochemistry and then syncs with your TV (or Oculus Rift) to show you programming that calms you (synchronized swimming?) or even adjusts your brainwaves to treat and cure depression.
Or, in another scenario, 30 minutes before your pitch to some VCs for first-round funding, your anxiety level is detected and then treated. Meltdowns might soon be merely a memory of the way things used to be--like broadcast TV.
"This era of mood management is closer than you'd think," says Popcorn.
This mood management can also exponentially impact sales management, making it far more anticipatory and less susceptible to basic human foibles like bad moods, or frustration when your 5 Seed alma mater gets bumped from the NCAA Tournament in the first round.
If you're a sales manager, for example, the day might soon arrive when you receive data that one of your staff is experiencing anxiety, perhaps related to a sale he or she fears won't close. You'll be free to intervene and offer coaching, which would change the nature of the "anticipatory close" forever.