Best-Kept Travel SecretsJohn E. DiScala What Entrepreneurs Can Expect From Their Travels in 2019Be aware of these travel trends to avoid any surprises but also to help adapt to new situations.
Work-Life BalanceBruce Eckfeldt Struggling to Balance Your Business and Your Family? Here Are 11 Ways to Do BothEntrepreneurs are often also spouses, moms, and dads. Here are 11 ways to help integrate work and family time.
LeadBill Murphy Jr. Southwest Airlines Co-Founder and CEO Herb Kelleher Has Died. This 1 Story Explains His Amazing Leadership StyleHe was there at the beginning, sketching the airline's first route map on a cocktail napkin.
Best-Kept Travel SecretsKaren Tiber Leland 5 Business Travel Hacks That You Can Pack in Your SuitcaseBusiness travelers are always looking for ways to hack their travel. Here's five low cost ways to make life on the road easier.
Best-Kept Travel SecretsJohn E. DiScala Your Guide to TSA PreCheck and Global Entry for Business TravelsTSA PreCheck and Global Entry are excellent government programs to consider, especially if you travel frequently.
LeadBill Murphy Jr. After Nearly 50 Years, Southwest Airlines Just Shared Some Very Good NewsAsk yourself, what's the equivalent in your business? What's the streak that you want to keep going?
LeadBill Murphy Jr. With Just 1 Word, the CEO of United Airlines Taught a Key Leadership Lesson for 2021Leadership at scale equals culture. And leaders' most powerful tools are their words.
LeadBill Murphy Jr. The CEO of Delta Air Lines Just Explained a Radical Change. Here's What It Means for YouThe real question is: Who do you think you work for?
LeadJason Aten Delta's CEO Sent an Email to Customers and It's the Perfect Message for 2021Be hopeful. Be smart. Be responsive.
Best-Kept Travel SecretsJohn E. DiScala How Covid-19 Is Tightening Digital Security for Airline Service OrganizationsProtecting personal data is more important than ever, especially as the airline industry gathers more health information from travelers.
LeadBill Murphy Jr. With Just 2 Sentences, the CEO of United Airlines Taught a Bold Lesson in LeadershipRule number 1: When you have a chance to lead, lead.
Best-Kept Travel SecretsJohn E. DiScala How the Biden Administration Could Impact Business TravelThe president is determined to get the Covid-19 pandemic under control. Here are some ways that might influence business travel.
LeadBill Murphy Jr. Southwest Airlines Just Made a Long-Awaited Change. It Looks Like the End of an EraEvery once in a while, it's nice to be able to write about the end of something.
Best-Kept Travel SecretsJessica Stillman The Case for Booking Summer Travel Right NowBoth travel industry insiders and psychology offer good reasons to nail down travel plans now.
LeadBill Murphy Jr. At Delta and United Airlines, These 2 Short Words Make a Big Difference for 2021The question is: What's the best way to lead in troubling times? With optimism or realism?
LeadBill Murphy Jr. With 3 Short Words, the CEO of Delta Air Lines Just Taught a Leadership Master ClassLeadership at scale equals culture. And words are a leader's most powerful tools.
LeadBill Murphy Jr. Delta, United, and American Just Made a Big Change. Flight Attendants Will Love ItThe big takeaway: Don't give up. Solve problems where you can. And show your employees you're in their corner.
LeadBill Murphy Jr. United Airlines Just Made a Tiny Change. And the Results Are Truly FascinatingYou know what they say: $80,000 here, $80,000 there; suddenly, you're talking about real money.
Best-Kept Travel SecretsJohn E. DiScala How to Prepare if You Must Travel During a PandemicThese strategies can help you get ready for winter travel during the coronavirus pandemic.
Best-Kept Travel SecretsJason Aten Delta Just Flew Its First 'Covid-Free' Flight. It Could Be a Model for Getting Back to NormalThe airline will offer testing to passengers on these flights to allow them to avoid quarantine requirements.
LeadBill Murphy Jr. Southwest Had a Winning Strategy for Decades. Is It Now Trying the Opposite?Ask yourself: Are there ways you can expand when others contract?
LeadBill Murphy Jr. Southwest, United, Delta, and American Airlines Just Got Some Really Great NewsYour competitors are just that: competitors. But are there things you can work on together?
LeadBill Murphy Jr. The CEO of American Airlines Just Made a Key Decision. These 9 Photos Prove ItThe business lesson: You have to eat your own dog food, use your own products--and fly on your own planes.
Best-Kept Travel SecretsJohn E. DiScala The Boeing 737 Max Has Returned. Here's What You Need to KnowThe FAA has approved this airplane to resume flights. Will you be on board?
LeadBill Murphy Jr. Southwest Airlines Just Made a Big Decision. Will Passengers Agree It's Enough?'I think our customers are smart ... There's no hiding the ball.'
Best-Kept Travel SecretsJason Aten Delta Just Made a Bold Move That Sets It Apart From Every One of Its Competitors, and It's Good News for FlyersThe airline plans to continue blocking middle seats until March 30, 2021.
Best-Kept Travel SecretsJessica Stillman New Report: America Is Full of Wannabe Digital NomadsA new report finds tens of millions of us are daydreaming of becoming digital nomads.
LeadBill Murphy Jr. After 49 Long Years, Southwest Airlines Just Made a Striking AnnouncementIt's a first step, sure. But if it continues, it will set a heck of a precedent.
Best-Kept Travel SecretsJohn E. DiScala How to Keep Your Travel Rewards When You Aren't TravelingThere are several ways to keep your accounts active in 2020 when business travel is not possible.
LeadJason Aten On This Delta Flight, the Crew Did Something to Remind All of Us of the Importance of Creating Personal ConnectionsThere's never been a more important time to create a personal connection with your customers.
TechnologyJason Aten Microsoft Had an Ambitious Plan to Be Carbon Negative, but There Was a Major Problem. This Solution Is BrilliantEliminating the carbon footprint for its entire existence just got a helping hand.
LeadBill Murphy Jr. After 17 Years, Southwest Airlines Just Made a Surprising New DecisionI mean, you don't want to rush into anything.
MarketingJason Aten Delta Just Reminded Everyone It's the Only Airline Doing Something Every Traveler Can AppreciateMost of its rivals have stopped blocking the middle seat, despite a rise in Covid-19 cases.
SafeguardsAmi Kassar I Said Goodbye to My American Airlines Executive Platinum Status--and I Couldn't Be HappierA recovering frequent flyer bids good riddance to the road warrior lifestyle--and finds a silver lining in the pandemic.
LeadJason Aten This Extraordinary Note From Delta's CEO Shows Why Its Employees Managed to Avoid the Fate of United and American AirlinesThe airline hasn't had the massive layoffs of the other major airlines in part because it gave employees a choice.
LeadBill Murphy Jr. Southwest Airlines Just Made a Tough Decision. Is It Risky or Smart?Southwest is trying to do one thing. At Harvard Business School, they say do the opposite.
Best-Kept Travel SecretsJohn E. DiScala Travel Industry Updates for Fall 2020 Business TravelKnowing what to expect when traveling this fall can help your travels run safely and smoothly.
LeadBill Murphy Jr. This American Flight Attendant's Final Message Is Pure Emotional IntelligenceA message so good, and so viral, that the CEO of American Airlines tracked her down.
LeadBill Murphy Jr. United Airlines and American Airlines Say Thousands of Jobs Are in DangerThe airlines have been warning about these job losses for months.
Best-Kept Travel SecretsJason Aten Delta Has a Brilliant Strategy to Eliminate Fear and Get People Flying Again: InstagramThe company created an interactive social media post and profiles for each step of the boarding process.
Best-Kept Travel SecretsJessica Stillman Major Airlines Just Eliminated Change Fees. Why That Isn't as Great as It SoundsNo change fee isn't the same thing as not having to pay to change your flight.
LeadBill Murphy Jr. American Airlines Just Revealed a Brutal Truth About Its PassengersA wise person once said: 'That's where you're mixed up. You're not the customer. You're the product.'
TechnologyJason Aten I Flew on Delta to New York City During the Pandemic. I Didn't Expect ThisIt's a lesson in the extraordinary power of expectations.
Best-Kept Travel SecretsJohn E. DiScala American Airlines Is Cutting Services. Will Others Follow?The airline industry continues to struggle during the pandemic. What that means for your business travel plans.
Best-Kept Travel SecretsJessica Stillman Travel Is Going to Look a Lot Different After the Pandemic and You're Going to Love It Industry insiders predict a future filled with less soul-crushing business travel and easier airport experiences.
Covid Resource CenterJohn E. DiScala What to Look for If You Have to Travel for BusinessTake these factors into consideration when planning your accommodations during business travel.
LeadBill Murphy Jr. United Airlines Just Shared Some Very Bad News. Here's Why It's So FascinatingIt's bad news, and a 'gut punch.' But I wonder if it's the end of the story.
SleepDamon Brown How to Fall Asleep on PlanesSleeping while traveling can be punishing, especially during an international flight or coast-to-coast redeye. Here's how you can get your rest anyway.
Best-Kept Travel SecretsJason Aten United Airlines Just Made a Disturbing Admission About Social Distancing on AirplanesSometimes "theater" matters if it gives your customers a level of confidence and comfort.
Best-Kept Travel SecretsJohn E. DiScala Should You Book a Business Flight Right Now?While flights may be ramping up, traveling for business may not be as accessible just yet.
Best-Kept Travel SecretsJason Aten United and American Airlines Are Making Customers Angry With This ChangeThe middle seat is coming back on many flights much sooner than expected, even as cases of Covid-19 are on the rise.Â
LeadBill Murphy Jr. United Airlines Just Revealed a Very Big Secret. Here's Why You Should Pay AttentionYou think your business is about one thing. Then you realize it might be something else entirely.
Best-Kept Travel SecretsMinda Zetlin Europe Is Reopening but May Ban U.S. TravelersProposed list of disallowed nations includes the U.S., Russia, and Brazil because of high numbers of Covid-19 infections.
Best-Kept Travel SecretsJessica Stillman If You Must Fly Right Now, Do These 8 Things to Stay Safe An epidemiologist and an environmental engineer offer essential tips for travel in the Covid era.
Best-Kept Travel SecretsJohn E. DiScala How to Prepare Your Company for Future Business TravelImplementing these practices now can help your employees and your company be ready for what's ahead.