Best-Kept Travel SecretsJohn E. DiScala What Entrepreneurs Can Expect From Their Travels in 2019Be aware of these travel trends to avoid any surprises but also to help adapt to new situations.
Work-Life BalanceBruce Eckfeldt Struggling to Balance Your Business and Your Family? Here Are 11 Ways to Do BothEntrepreneurs are often also spouses, moms, and dads. Here are 11 ways to help integrate work and family time.
LeadBill Murphy Jr. Southwest Airlines Co-Founder and CEO Herb Kelleher Has Died. This 1 Story Explains His Amazing Leadership StyleHe was there at the beginning, sketching the airline's first route map on a cocktail napkin.
Best-Kept Travel SecretsKaren Tiber Leland 5 Business Travel Hacks That You Can Pack in Your SuitcaseBusiness travelers are always looking for ways to hack their travel. Here's five low cost ways to make life on the road easier.
Best-Kept Travel SecretsJohn E. DiScala Your Guide to TSA PreCheck and Global Entry for Business TravelsTSA PreCheck and Global Entry are excellent government programs to consider, especially if you travel frequently.
LeadBill Murphy Jr. American Airlines Just Revealed a Brutal Truth About Its PassengersA wise person once said: 'That's where you're mixed up. You're not the customer. You're the product.'
TechnologyJason Aten I Flew on Delta to New York City During the Pandemic. I Didn't Expect ThisIt's a lesson in the extraordinary power of expectations.
Best-Kept Travel SecretsJohn E. DiScala American Airlines Is Cutting Services. Will Others Follow?The airline industry continues to struggle during the pandemic. What that means for your business travel plans.
Best-Kept Travel SecretsJessica Stillman Travel Is Going to Look a Lot Different After the Pandemic and You're Going to Love It Industry insiders predict a future filled with less soul-crushing business travel and easier airport experiences.
Covid Resource CenterJohn E. DiScala What to Look for If You Have to Travel for BusinessTake these factors into consideration when planning your accommodations during business travel.
LeadBill Murphy Jr. United Airlines Just Shared Some Very Bad News. Here's Why It's So FascinatingIt's bad news, and a 'gut punch.' But I wonder if it's the end of the story.
SleepDamon Brown How to Fall Asleep on PlanesSleeping while traveling can be punishing, especially during an international flight or coast-to-coast redeye. Here's how you can get your rest anyway.
Best-Kept Travel SecretsJason Aten United Airlines Just Made a Disturbing Admission About Social Distancing on AirplanesSometimes "theater" matters if it gives your customers a level of confidence and comfort.
Best-Kept Travel SecretsJohn E. DiScala Should You Book a Business Flight Right Now?While flights may be ramping up, traveling for business may not be as accessible just yet.
Best-Kept Travel SecretsJason Aten United and American Airlines Are Making Customers Angry With This ChangeThe middle seat is coming back on many flights much sooner than expected, even as cases of Covid-19 are on the rise.
LeadBill Murphy Jr. United Airlines Just Revealed a Very Big Secret. Here's Why You Should Pay AttentionYou think your business is about one thing. Then you realize it might be something else entirely.
Best-Kept Travel SecretsMinda Zetlin Europe Is Reopening but May Ban U.S. TravelersProposed list of disallowed nations includes the U.S., Russia, and Brazil because of high numbers of Covid-19 infections.
Best-Kept Travel SecretsJessica Stillman If You Must Fly Right Now, Do These 8 Things to Stay Safe An epidemiologist and an environmental engineer offer essential tips for travel in the Covid era.
Best-Kept Travel SecretsJohn E. DiScala How to Prepare Your Company for Future Business TravelImplementing these practices now can help your employees and your company be ready for what's ahead.
Best-Kept Travel SecretsChris Matyszczyk Southwest Airlines Tries a Strange Way to Bring Back CustomersHow can you get people interested in your brand once again? Pretend nothing really happened?
DesignJessica Stillman Could This Clever Seat Design Get Us All Flying Again?Socially distancing on a plane is hard. These designers may have found a solution.
Best-Kept Travel SecretsChris Matyszczyk Why Delta Told Customers and the Government 2 Different ThingsWhen a brand says two seemingly contradictory things, people may just find out. They may not like it, too.
Best-Kept Travel SecretsChris Matyszczyk Hilton Revealed the Sad Way We'll Choose Hotels in the FutureA crisis can completely change consumer thinking. Which should change brands' thinking.
Art of Doing Vacations WellJohn E. DiScala Factors to Consider in Booking Future Travel Right NowAs tempting as booking now is, waiting might be the better option.
Best-Kept Travel SecretsJohn E. DiScala What to Do if the Airline You're Traveling With Goes UnderWith a few airlines already gone bust because of Covid-19, here are some steps you can take.
BorrowingJohn E. DiScala A Guide to Applying for Business Credit Cards Right NowBusiness credit cards come with perks that can earn your business travel or cash-back rewards, but keep a few things in mind when applying at this time.
Best-Kept Travel SecretsJohn E. DiScala How To Keep Your Travel Rewards Active During Covid-19These tips can help you maintain your points and miles for when it's safe to travel again.
Best-Kept Travel SecretsJohn E. DiScala 8 Ways Covid-19 Will Likely Change Business TravelLike other industries, business travel will respond to Covid-19 in several ways, likely including changes to flights, more automation, and more use of technology.
Best-Kept Travel SecretsJohn E. DiScala 7 Ways Hotels Will Change Post-PandemicHere's what business travelers can expect to find at hotels once it is safe to travel again.
Best-Kept Travel SecretsChris Matyszczyk American Airlines Is Surprising Customers In A Good Way. Well, MostlyThe crisis can give companies time to think. Some, though, may not entirely lose their less attractive instincts.
Best-Kept Travel SecretsChris Matyszczyk Southwest Airlines Just Promised What United Won't. There's Reason to WorryIt's easy to make big statements, especially if you have a strong company. It's a little harder, though, to turn them into actions.
Best-Kept Travel SecretsJohn E. DiScala 5 Things You Can Do When Business Travel Is On HoldEven though you're not flying now, there are several steps you can take to make your next business trip, whenever it is, a success.
MoneyJessica Stillman Airlines Are Legally Required to Refund Canceled Flights (but Many Are Refusing to Do So)An outraged industry insider explains your rights when an airline cancels your flight.
Best-Kept Travel SecretsLarry Alton Does Your Business Need a Visa for International Travel?Does Your Business Need a Visa for International Travel?
TechnologyJason Aten Delta's CEO Sent an Email to Customers About Coronavirus and It's a Lesson in Preparing Your Business for CrisisThe best decisions require the best information.
Best-Kept Travel SecretsChris Matyszczyk United Airlines Just Made a Truly Misguided Decision That May Wreck Customer Goodwill. The Question Is WhyDon't tell your customers all the good things you're doing and try and quietly slip through the bad.
Best-Kept Travel SecretsPaul Metselaar What You Need to Know About Getting Your Real ID NowFull enforcement is scheduled for the beginning of October.
Best-Kept Travel SecretsJohn E. DiScala What Precautions to Take If You're Traveling While the Coronavirus SpreadsIf you're wondering about your upcoming travel, consider these factors.
Best-Kept Travel SecretsChris Matyszczyk American Airlines Says Squeezing More Seats Onto Planes Is 'Amazing' (and What Customers Really Want)At the core of everything a company says and does should be its brand purpose. What is American's?
LeadBill Murphy Jr. The CEO of American Airlines Says Every Leader Faces This Leadership Challenge. Here's His Advice'You don't want to change the priority of something that wasn't a priority.
Best-Kept Travel SecretsMinda Zetlin 6 Major Conferences and Events That Have Been Canceled Because of the CoronavirusF8, MWC, and GDC say, "See you next year instead!"
Best-Kept Travel SecretsJohn E. DiScala A Guide to Business Traveling When You Have AnxietyWhen you have anxiety, traveling may seem extremely daunting. However, there are steps to take to help make the activity a bit easier.
Best-Kept Travel SecretsJohn E. DiScala Here's How Business Travelers Can Avoid Hidden Hotel FeesThese strategies can help you save money and avoid fees that aren't applicable to your hotel stay.
Best-Kept Travel SecretsGeoffrey James It's OK to Recline Your Airline Seat. ObviouslyIf you paid for a reclining seat, you're allowed to use it. End of story.
LeadBill Murphy Jr. The CEO of Delta Airlines Just Made a Bold Announcement, and It's Incredibly ControversialEight short words: "I think customers have the right to recline."
Company CultureJason Aten A New Report on Southwest Airlines' Safety Record Shows Why Culture Is Your Most Important AssetYour company's culture is always a reflection of your values.
LeadBill Murphy Jr. Want to Get Free Travel Upgrades? A Famous FBI Hostage Negotiator Says Do These 5 ThingsSure, negotiating a hostage taker's surrender might be more impressive. But when are you ever going to have to do that?
Best-Kept Travel SecretsChris Matyszczyk Delta Is Contemplating a Truly Significant Change That Could Leave United and American BehindIf you set yourself up as a customer-focused brand, every single way you behave toward customers is important.
LeadBill Murphy Jr. Southwest Airlines Just Made a Big Announcement That Will Make Southwest Employees Very HappyHere's what it means for competitors like Delta, United, and American--plus the lesson for your business.
Best-Kept Travel SecretsChris Matyszczyk A Famous Hotel Charged A $30 Fee That Made A Guest Angry. Then The Hotel ExplainedAt what point do the laws of supply and demand become simply insulting? And when do they make sense?
Best-Kept Travel SecretsJessica Stillman Astrophysicists Have Figured Out the Fastest Way to Board a Plane. It's Nothing Like What Airlines Do NowAdvanced math (and real-world trials) show this approach speeds things up by nearly 50 percent.
Best-Kept Travel SecretsSara Mauskopf The Coronavirus May Make Us Think Twice About Business Travel. That's a Good ThingBefore you get on your next flight, consider whether it's truly necessary.
Best-Kept Travel SecretsPaul Metselaar The Coronavirus and Travel Risk Management: This Is What You Need to KnowThis is what we're seeing at Ovation and what travelers need to know now.
Best-Kept Travel SecretsChris Matyszczyk United Airlines Is Making A Controversial Change That May Create More Friction Between Employees And PassengersA company's intentions may be good, but the tension almost always lies in the way a new rule is carried out.
LeadBill Murphy Jr. Delta, United, and American Airlines Are Suspending Service to China, and People Are Taking It Very SeriouslyAll three airlines are suspending service to China, in the midst of the coronavirus outbreak.
