In today’s digital age, there are few parts of our daily routine that don’t involve technology. People consistently rely on devices, apps, and more in daily activities to streamline, simplify, and accomplish all kinds of tasks. With that in mind, companies are increasingly implementing workplace technology that enhances the office experience and enables employees to be productive and successful at work.
According to Capital One’s 2019 Work Environment Survey, 82 percent of professionals agree it’s important that their next employer be quick to invest in and implement new technologies. But what tech matters most? In a world driven by digital tools, it can be hard for companies to know which will be most important to their employees. Capital One asked professionals which technologies would improve their job performance and success at work.
- Three in four respondents (75 percent) agree video meeting/conferencing capabilities would improve their success at work, followed closely by real-time collaboration tools (74 percent). Today’s professionals increasingly expect to have the ability to work when and how it best suits them, which sometimes means working outside of the office and normal working hours. This kind of tech enables a seamless experience and closes the distance gap between employees, no matter where work is being done. This is even a critical element of employee retention: 81 percent count a flexible schedule in their top two reasons to stay with a company when evaluating career moves and 54 percent expect the ability to work remotely from their next employer.
- Following tools that help to foster collaboration, 71 percent of professionals agree that smart controls for their elements of their work environment, like lighting, would improve their performance. Light quality has become top-of-mind for the Workplace Solutions team at Capital One. The team is testing the addition of varied lighting options in alternate work spaces that associates can modify based on their preferences and the work they are doing.
- Rounding out the top four, 67 percent of professionals agree that noise-cancelling headphones would make them more successful at work. Employees increasingly expect adaptability in their workplace, which means the ability to seamlessly move between group projects and meetings to solo, heads-down work throughout the day. In fact, 77 percent say they work better when they have space for collaboration in the workplace while 88 percent say that is true of space for solo work. Workplace design and technology that can facilitate both types of work, like noise-canceling headphones for employees who need to work without distractions, will help employees be productive and deliver the best results for their teams and their customers.
When it comes to implementing new technology solutions in the workplace, companies should evaluate the holistic experience of their employees as they move about their days. Understanding things like how and where work is being done and how employees are collaborating with one another can help to inform a cohesive technology strategy that will ultimately equip employees to be more successful at work.
Regardless of the tech solutions a company chooses to implement, education and feedback are critical to the success and integration of the tools by employees. Leaders should educate employees to understand how best to use tech and continually collect feedback to ensure technology is meeting the needs of their workforce.