Absurdly Driven looks at the world of business with a skeptical eye and a firmly rooted tongue in cheek. 

You're settling down in your window seat on an American Airlines flight.

You're getting the measure of the passenger next to you. 

Literally, the measure.

Will they begin to spill over into your space? If so, how much? 

So you lean as close to the window as you can, just to see how far you can get away. 

Suddenly, your eyes glaze over in wonder.

There's a man on the tarmac who appears to be auditioning for a part in a Broadway show. 

He's dancing. He waving his illuminated sticks around. Could this be an audition for Star Wars: The Musical?

It could, but it's actually Jahmaul Allen doing his job with enthusiasm.

Allen's little performance at Toronto's Pearson International Airport was originally captured by actress Ekaterina Irko, who posted her little movie of the event to Instagram.

Soon, Allen's marvelous maneuverings began to waft around the web.

How could it be that he seemed to enjoy his job so much? How could it be that helping American Airlines planes find their way in and out of the gate could bring him such delight?

And why choose to grace passengers on that particular flight?

Allen explained to Global News Canada that he has simple motivations: 

I love aviation and I love making passengers happy.

This would surely qualify him for an accelerated management training program at American. The airline needs more people with his attitude. 

Why, though, that particular day? 

Allen says he saw a baby through the window of the plane and wanted to amuse her.

Of course, one or two of the drier types worried that by emitting such enthusiasm, he must be doing his job in a dangerous manner. He insists it isn't so.

Any more than Alaska Airlines Flight Attendant Mikey Tongko-Burry endangers passengers' heads with his glorious dance routines during the safety briefing.

Why stifle an employee's exuberance when customers clearly love the performance?

In just a few moves, Allen makes people feel better about American Airlines.

I suspect CEO Doug Parker would love to know how that's done.

Published on: Dec 27, 2018
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